2900 Stoneridge Dr, Pleasanton, CA 94588, United States
Wanted to express my gratitude to all staff taking care of my wife. Special thanks to nurses Eric, Rupinder, CFAs, nurses supervisors, housekeeping crew, PT, OT , SPT and super nice and helpful directors Michelle, Amy and Roseanne. They all made extraordinary efforts to get back my wife on her feet so she could continue rehabilitation process.
Read More ReviewsWanted to express my gratitude to all staff taking care of my wife. Special thanks to nurses Eric, Rupinder, CFAs, nurses supervisors, housekeeping crew, PT, OT , SPT and super nice and helpful directors Michelle, Amy and Roseanne. They all made extraordinary efforts to get back my wife on her feet so she could continue rehabilitation process.
This is a beautiful facility with a friendly, attentive, capable staff. My mom -in- law resides here happily. My only complaint is that more handicapped visitor parking should be close to the front entrance. Instead there are some morein the back, but you can't enter thru that door.
I can't recommend Creekview enough, I wish there were 10 Stars! My mom lived there for 3 years when she was no longer able to live on her own, and every staff member there, from the receptionist to the caregivers, the kitchen, the managers, the wonderful nurses and to every single person who did all the things in between without any recognition, above and beyond, I SAW you all. It became my second home and family until the day she passed and beyond. If you want to have your family member stay in a facility and have peace of mind, this is the place.
Creekview is an excellent facility - attractive and well maintained. My husband found the administrative and social work staff extremely knowledgeable and supportive as he worked with insurance providers during my recent 12 week stay. I found the CNAs, nurses and therapists caring, careful of hygiene protocols, on top of my many medications, and encouraging of my efforts to re-learn how to stand and use a walker. I was able to go home because of their care. From the beginning when I was completely bed-ridden the staff were promptly attentive. They continued to respond quickly to my calls throughout my stay. I never felt abandoned. Support staff such as housekeepers and receptionists remarked on my progress as I scooted my wheelchair along and then as my husband accompanied me when using the walker. It was lovely to be seen as an individual and known by name.
This past August, I toured the facility for my stepfather’s transition from Eden Medical Center into a skilled nursing facility. Chris Vargas, an admissions coordinator, scheduled a tour the next day and provided a clear understanding of costs, medical insurance coverage, levels of care provided and easily addressed concerns and expectations without any upselling. The facility is very clean, tastefully appointed and well staffed. I sent an email that evening and by morning the ball was already rolling and transport was underway. My stepfather entered for skilled nursing care and to no fault of the facility, my family decided to appoint hospice after 2 days. His condition was not going to improve and comfort became the primary focus. I could sleep at night without worry of sanitation standards, abuse or neglect. His last 10 days were full of compassion and excellent care at Creekview.
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