4500 Old Greenwood Rd, Fort Smith, AR 72903, United States
if i could give this place zero stars and still share this i would. im absolutely appalled by the lack of quality in patient care here, my grandmother is a patient here on hospice. we were here for 4 hours and zero staff came into check on her we only got help for her when we asked. the bad thing is she is not strong enough to speak and she wouldnt have got water, medication, or changed ect. in those hours if we werent there. i understand that most patients there are able to support themselves and take care of themselves pretty well, however she is on hospice and they do not check on her. her door was shut all 4 hours and no one even peaked in, imagine something had happened to her how long would i have taken for anyone to notice and help her. not to mention the roaches and bugs i have seen around. the cleaning staff is pretty good here and probably under appreciated i know roaches arent the easiest to get rid of but it does bother me in a place like this. I also noticed that one nurse who came in was most definitely high as a kite, her eyes were bloodshot red and she was talking strange. i wish they were more concerned and invested in their patients , i wish they would pay more attention to her especially with her on hospice.
Read More Reviewsif i could give this place zero stars and still share this i would. im absolutely appalled by the lack of quality in patient care here, my grandmother is a patient here on hospice. we were here for 4 hours and zero staff came into check on her we only got help for her when we asked. the bad thing is she is not strong enough to speak and she wouldnt have got water, medication, or changed ect. in those hours if we werent there. i understand that most patients there are able to support themselves and take care of themselves pretty well, however she is on hospice and they do not check on her. her door was shut all 4 hours and no one even peaked in, imagine something had happened to her how long would i have taken for anyone to notice and help her. not to mention the roaches and bugs i have seen around. the cleaning staff is pretty good here and probably under appreciated i know roaches arent the easiest to get rid of but it does bother me in a place like this. I also noticed that one nurse who came in was most definitely high as a kite, her eyes were bloodshot red and she was talking strange. i wish they were more concerned and invested in their patients , i wish they would pay more attention to her especially with her on hospice.
Don’t ever send your family members here! My dad went here for rehab after he had broken his leg. I’m not sure who the nurse or nurses were but when I was on the phone with him I overheard the nurse yelling at him and when he called for someone to come in and help him I hear the nurse say “what do you want now!” In a real nasty tone of voice. Another incident involved him falling out of the bed and asking for help and instead of being careful because he had just broken his leg and they were hurting him, the nurse says “I Don’t Care!” This place hopefully has re-evaluated their staff since then because that was disturbing to hear just over the phone so I’m sure it’s equally if not worse for the patients.
My Mom stayed at Covington Court health and rehab for three weeks. All the staff that crossed my Mom's path were very kind, knowledgeable, helpful and always there for Mom's needs. The facility is clean and well kept. Thank you guys from my Mom, Esther Pike, my Sister, Tonya Bur and myself, Susie Cooley.
I would like to acknowledge how great this place has been for my grandma! The staff is wonderful and treats her like family! She enjoys every meal and especially loves activity time! Covington Court has been the best choice we’ve made as a family and my sweet Memaw couldn't be happier:) Thank you
My mother-in-law was at Covington Court for 4 months of rehab after a month’s stay in the hospital. We could not be happier with the care she received. The nurse practitioners and nurses were excellent. The therapists were the best. She could not sit up in bed when she got there. When she left, she walked out with a walker and was able to go back to her home in Tennessee. The wound care nurse literally saved her foot and we adored her! Every aide was attentive, compassionate, kind, and respectful and treated her like family. There were lots of tears when we left. We are very grateful to this awesome staff!
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