1748 W 1800 N, Clinton, UT 84015, United States
I’d like to acknowledge the great care that my father received at Country Pines. The staff showed great compassionate and dedicated service towards my father. For that, I am grateful.
Read More ReviewsI’d like to acknowledge the great care that my father received at Country Pines. The staff showed great compassionate and dedicated service towards my father. For that, I am grateful.
I have a family members here the place seems pretty nice and normally pretty manageable but the community bus broke down 3 weeks ago and the residence haven’t been able to go to the store or do any activities, they have no current solution for this issue and I am frustrated!! If the property owner can’t afford to fix it maybe they could start A fundraiser or ask the community for help..
The security is horrible. Any one can just walk in and take advantage of elderly people. My mother was basically forced to sign contracts to sell property. She was told to keep it secret. It all happened right behind my back.. My mom won't talk to me anymore. This place is not good!
Briefly toured as we looked for a place for my in-laws. It toured nicely and the ED seems very good. It looks like they have invested in the common spaces of the building.
All of the new positive Google reviews are from the owners and their family friends! That should not be allowed!! This place is so awful! If you value your loved ones' health and safety and want the best for them, then avoid this place completely! The health and safety of the residents in the place is never a priority. We've reported them multiple times to the state and no one has ever done anything. Obviously the state ombudsman doesn't care about the residents in this facility either. The residents in the memory care unit are completely left alone with no employees around. Multiple residents have experienced injuries and needed hospitalization for unknown reasons. The online ad for this place says there is a nurse on duty. No, there is not! In the past 2.5 years, there has never been a full-time nurse in the facility. If a nurse is needed, the aides have to call her, and she rarely answers and will only show up if the aide has already called ems. Residents are neglected and left in soiled briefs all day because the morning nurse's assistants refuse to do their jobs. Several residents have been treated multiple times for infections and have need to be removed from this place because they are not getting cleaned or treated properly. The kitchen staff is a bunch of high school kids that couldn't care less about the quality of the food. There is nothing gourmet or even nutritious about their food. Dinner is usually a sandwich of some sort. If the residents are late for dinner, they are denied food until breakfast. The urine odor is extremely pungent, and instead of treating or cleaning the problem, they cover it with something very strong that actually makes it worse. The residents' rooms are carpeted and never get properly cleaned, even after repeated accidents. The facility continues to raise the cost of rent but reduced the amount of hands-on care provided. Caregivers are ordered to document all time spent with the residents so It can be charged accordingly. The caregivers/ nurse's assistants are getting their hours cut to the point where there is only one in the facility on the graveyard shift. The website also claims to provide medication management. Sure, if you can count a bunch of teenagers passing out medications, including narcotics, with absolutely no training or ever even shown the medication system and just left alone by the so-called people in charge. The problems in this place are systemic. They start at the top with the owner and trickle down through management and beyond. They will do whatever it takes to cut costs and make a profit even if it means putting the residents in danger. They just don't care! EDIT: My name is not Lily, and I'm not a recent employee. I don't know who you think you're responding to but, that's not me. I have had several family members who have worked here, I know several residents, and I visit here often. So I've heard about and have seen the problems first hand. This place is not under new management, since I was here last, but nice try. These are current issues, and nothing has been done to resolve anything, but again, nice try!!! REALLY? trying to make your facility look better on Google with false reviews?? Especially being as the Ericksen's are the owners and leaving positive reviews to make their company look better. The owners are part of the problem. As I said before, these problems are systemic and start at the top.
