5417 64th St W, University Place, WA 98467, United States
First time I visited the cottages with my cousin to see a family member it was decent. The staff were kind and welcoming. They need some improvement but all overall it was a good experience.
Read More ReviewsFirst time I visited the cottages with my cousin to see a family member it was decent. The staff were kind and welcoming. They need some improvement but all overall it was a good experience.
I do not recommend this facility if you want your loved one to be treated as anything more than "just a number." My father passed away here, and not once did anyone reach out to offer condolences. He lived in this facility for nearly three years, and sadly, the treatment he received was exactly that; impersonal and indifferent. The most distressing experience occurred at the end of his life. Despite having a Do Not Resuscitate (DNR) order in place from the very beginning, the staff failed to honor it. My father, already frail, endured the trauma of CPR being performed on him. I was on the phone with the paramedics when I heard them scrambling to locate the DNR. Initially, I was told the DNR was invalid because it lacked a doctor's signature, only for them to later find a valid, signed copy. This demonstrated a shocking lack of training and negligence by those responsible for his care. Nearly three years with a valid DR in place, and yet, this was how my father was treated. The lack of proper care and attention was apparent throughout his time there. While I could elaborate on the countless other shortcomings, I hope that sharing this experience helps someone else make a more informed decision.
This place is a wonderful loving caring and very great for your family to come in and stay they take care of they residents they treat them like family they treat them as if they are they mothers and fathers they make sure they eat well have snacks every day they make sure they are comfortable they go above and beyond for they residents the cottages of university place is a place you would want your family members to be trust me they are a great place to have your mom or dad to live comfortably
I just recently visited my aunt here. The staff was amazing. I stayed for breakfast and lunch. I appreciate the way that they cared for her and the other residence I would definitely recommend.
I went to visit my aunty and the staff were nice and friendly. Also it has a nice courtyard for the people to walk around. I appreciate the work from the staff.
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