710 Obrecht Rd, Sykesville, MD 21784, United States
My mom just got to Copper Ridge today, so not very long to make a judgement. But, if today is an example of a typical, I can’t say anything but good things! There were very welcoming, room is very nice with a window, the place is clean and comfortable, and the nurses were both attentive and a pleasure!
Read More ReviewsMy mom just got to Copper Ridge today, so not very long to make a judgement. But, if today is an example of a typical, I can’t say anything but good things! There were very welcoming, room is very nice with a window, the place is clean and comfortable, and the nurses were both attentive and a pleasure!
My father was moved here for short term rehab. They don't have enough staffing so whenever he needed to use the toilet, he was told not to go by himself, but he's 92 and can't hold it. They rarely came in time to help them would chide him for getting help from us. Then he was complaining of being cold despite his room being at 80°
Reading these reviews it’s hard to believe their loved ones are at the same place my sister was. It was absolutely horrible. The nurses station was so far away from her room that it was rare that anyone checked on her. I walked in one day and she was drinking out of a little plastic tray meant for her toiletries. If you have family there please check on them frequently.
Lobby is very nice. Hard to find checkin person, to far from front door. After registering and on my way down hall, there was an odor. On way to the elevator and entering didn’t realize I need press ‘G’. After arriving at the room we just walked in. Only 1 chair which was full of clothes (?). Had to sit on window sill. On way out, we couldn’t get the door code to work after 6 tries. Got an employee and she had to go call someone. Good security, for sure!!
My father was brought here for a short period of time, just for rehab services. He is very competent and with it. The things he told me (his daughter)and my brother and the rest of our immediate family were absolutely unacceptable behavior by some of these so-called, no compassion nurses that work here. I worked at this facility as a nurse (GNA) and the nursing staff that I worked with, we genuinely cared for our patients and took the time to meet their needs and had respect and dignity for our clients. These nurses have attitudes, they do not do what they are supposed to do as far as care and it seems that they are bothered when questions are asked. My father said they just tossed him in the bed. I went to visit with my daughter found him in the day room sobbing crying, only in a gown half off and not a nurse in sight!!! When I asked him what is wrong, he said they told him he needed to come out of his room to change his mattress (he got a new air mattress). They wheeled him to the day room and he said he was there for over 30 mins, had to go to the bathroom and could not get anyone (my father has CHF and his voice is not loud and he really can't yell). This is neglect! However, a couple of the nurses(GNA's) were very nice and pleasant , Dada which was the LPN I believe did well and seemed to care and be concerned and did take the time to hear what we needed and listen to my father, but the majority of them didn't smile, acted like you were bothering them when you asked a question, and was never in sight to get them to help. They had an issue with me because I wheeled my father back to his room to use the bathroom, (What!?, really ) We did talk with the Director of nursing , he was very pleasant and listened attentively. I hope that he was sincere in what he said as to addressing these issues. As I read through these other reviews it sickens me that this facility is still operating! My Aunt was there about 6 month to a year ago and she described the same behavior and told me to be there for my dad (her brother) as much as possible to watch them. When you put your loved one in a facility like this no matter if it is skilled nursing ,short term or long term, you should not have to worry about them being abused, sitting somewhere alone, not being taken care of or not treated with dignity and respect. To the Nursing staff here: This is NOT your field of work if you do not have a compassion for others, have a heart that genuinely cares and respects others!! Don't tell me about short staff, cause it does not play a factor in abuse and neglect. BEEN THERE as a nurse!! Think about it: How in the hell would you feel if you walked into a facility that was taking care of your loved one and found them all alone, sobbing in a flipping day room with no one around and had to go to the bathroom and could not get their chair unlocked to even go seek help!!? What would you do? Or you found them in bed with dirty sheets feet hanging off the bed no rails to pull themself up!? So, when you get up next time to report to work, think about this and ask yourself: "What would I do if this was my loved one" Then adjust your care and behavior accordingly! How dare you treat these poor clients this way! YOU ALL SHOULD BE ASHAMED! To those few nurses who do their best and treat your patients with dignity and respect and genuinely care.... THANK YOU! I know it is a hard job (Being a nurse myself before) but our hearts and compassion for others get us through each day treating our patients the correct way Nursing 101 is: compassion, respect and giving respect and dignity while taking care of your patients! These nurses have none of that! DO NOT SEND YOUR FAMILY MEMBER HERE!!! Especially if it is Baltimore House and it is rehab. If your loved one is not with it or incompetent,YOU WILL BE SORRY YOU DID!!! Very very disappointed!
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