201 Hartnell Ave, Redding, CA 96002, United States
Very understaffed on the weekends with temp/outside workers. Had to persistently oversee care from Friday night to Monday morning. And that's when they aren't locked down with COVID. Meeting times were not honored and patient advocates were not invited. But there wasn't mold on the walls and it wasn't a horror show like some facilities.
Read More ReviewsVery understaffed on the weekends with temp/outside workers. Had to persistently oversee care from Friday night to Monday morning. And that's when they aren't locked down with COVID. Meeting times were not honored and patient advocates were not invited. But there wasn't mold on the walls and it wasn't a horror show like some facilities.
Pretty telling when all the recent reviews are from the staff. Reviews must’ve been so low they made their employees leave 5 star reviews. Do NOT leave your loved one here for long term care!!! My mother had Alzheimer’s and couldn’t drink water on her own. Water was never in the room and if it was it was far away from her reach! One day we came to visit and my mom was sitting Naked all alone in her wheelchair!!!! She was constantly hospitalized for dehydration and then when my family got covid and couldn’t visit.. surprise!!! She was dying from dehydration. BEWARE!!!
I came here with stage 4 lymphoma. Wasn't doing well. Decided on chemo. While th I s was going on I had caring nurses, helpful cna's and staff. Understanding people about all the side effects. After chemo, while my hair was growing back, the activities personal kept me busy with great activities. I am in remission now and looking forward to my own apartment. The food here is good and special diets are provided..the cooks are great. While here I felt like a queen. I had a nice room, nice caregivers, attentive doctor, all the food I needed and activities. We had Bible study, a 12 step program, crafts of all kinds.. The center is going thru changes in turn over now. New employees. This is good because the caregivers are meeting everyone's needs but the ratio of patients to cnas is understaffed. I don't know all the goings on. I am sure they will work it out. The physical therapy department is very caring and helpful. All in all the place is wonderful. If I need to return I will be confident and happy to return here.
My father was assigned to this facility. He sat in his own urine due to lazy staff. He had demenria and couldnt remember to push the button for changes. You would think they would have checked him more often. Did not inform the family of medication changes. Most staff didn't care that he was in pain and were very rough with him. I would not recommend this facility to any one.
I cannot say enough wonderful things about Copper Ridge care Center. The nursing staff is attentive and knowledgeable, always ready to answer any questions and offer support. The range of activities provided keeps the residents engaged and active, which has been such a positive experience for my grandmother. It's clear that the staff here genuinely cares about the well-being of each individual. I would highly recommend Copper Ridge Care Center to anyone looking for a safe, caring, and professional environment for their loved ones. This place is truly a blessing!
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