1718 Spring Creek Rd, Macungie, PA 18062, United States
My mom was here for over 6 months. Her last days were spent with caring, loving people. We were blessed to have found such a wonderful place. Ignore the appearance and look at the care. She was previously in a facility that was beautiful, expensive and terrible care.
Read More ReviewsMy mom was here for over 6 months. Her last days were spent with caring, loving people. We were blessed to have found such a wonderful place. Ignore the appearance and look at the care. She was previously in a facility that was beautiful, expensive and terrible care.
Awful experience my grandmother is currently staying here and the disrespect from nursing staff toward her is unacceptable. She used the call button in her room, for help to use the bathroom. It took them 40 minutes to get to her, that is unacceptable. The nasty words the nurse Merica said to her along the lines of “ she was a bad patience” are we serious? Your job is to help people and you treat them with the disrespect. She is 86 and she doesn’t deserve that no one does. Your job is to help people if you don’t wanna do that you don’t work there it’s simple. But learn how to treat your patients with respect they deserve. Awful place. Don’t go here unless you want a terrible experience.
My wife Sharon was a patient twice. Each time the staff was always courteous, patient, understanding and competent. Their rehab work is right on to further the goal of getting her back to normal. Everything was positive, including the administrative staff. When an insurance issue cropped up early, it was handled quickly and Monica put me at ease. Thanks again.
Complete care of Lehigh Valley is the best center in this county, my husband has been there a couple times staff, nursing, and there rehabilitation services always kept me informed on how he was doing. Also he loved the food and he liked how friendly every one was. We give them a 5*.
My husband was at Complete Care for a short time and I have nothing but good things to say about his care and the staff there!!! Everyone from the nurses to the therapists to those who brought his food and cleaned his room did their jobs with kindness and always a smile on their faces and a good word for him. Thank you to the wonderful staff of Complete Care!
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