9201 Portner Ave, Manassas, VA 20110, United States
Moved my mom here in February and we both absolutely love it. We both adore the staff -- they feel more like family now. Richard, Joyce, Brenda, Justin, Brian, Frank, Jasmine , Ayo.... The list goes on. They've all brought us so much peace of mind! They even visited her when she was at another facility for a bit! If I were qualified, I'd love to work there too. I'm so thankful for this facility and especially their staff. I can't praise them enough.
Read More ReviewsMoved my mom here in February and we both absolutely love it. We both adore the staff -- they feel more like family now. Richard, Joyce, Brenda, Justin, Brian, Frank, Jasmine , Ayo.... The list goes on. They've all brought us so much peace of mind! They even visited her when she was at another facility for a bit! If I were qualified, I'd love to work there too. I'm so thankful for this facility and especially their staff. I can't praise them enough.
Laura and Jasmine are absolutely amazing! We had a very complicated situation with a million moving parts and I was so overwhelmed trying to make it all work. They stepped in and took so much weight off my shoulders. Additionally, the entire team has worked tirelessly to make sure that my mom feels comfortable and welcome and could want for nothing. 10/10 would choose this place again and again. On a side note, I noticed the only bad reviews this place has were all posted at the exact time, and one from a disgruntled ex-employee. Sounds to me like someone had their friends write a bunch of reviews because they were bitter. Truthfully, I am comforted knowing that CSL does not tolerate having people like that in their employment. It’s a big leap of faith handing over the care of those we love and seeing that they don’t employ just anyone give me such a piece of mind.
If I could give 0 stars, I would. There’s 2 people that work there named Jasmine & Justin who are very rude. People leave their loved ones at this establishment and they expect for there to be a level of respect and decorum there. These 2 people have TERRIBLE customer service. I wouldn’t trust my pet goldfish in their care, let alone my elderly loved ones. Do NOT bring your family member(s) here!!
I had heartfelt joy sharing Christmas Carols and scriptures about Christ’s birth with the residents. I was so moved with joy as we said see you until next time and one resident wanted to give me a hug and kiss on the cheek. I was so delighted she received me in her Spirit..
I moved mom into CSL- Manassas February 2023. She has transitioned well into the newly opened Sweet Memories and I couldn't be more pleased. The Memory Care unit is one of the nicest I've ever seen. The open concept makes the unit so bright and Cheerful. The many windows let in so much natural light and let the residents look out into the world. The staff! I can't give the staff enough praise. Each one is so attentive to the residents and very friendly to the visitors. There is always something and someone in the activities area. I love that I found the perfect place for mom and that she is so content.
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