1475 Main St, Windsor, CO 80550, United States
My dad has been here for rehab for 2 weeks. He has not been treated well at times, and when I called to discuss, the nurse was rude to me which reinforced what he was describing. Absolutely no communication unless I initiated it, and I am the MPOA. Had to ask for a week for him to get a recliner in his room. I would highly recommend the Good Sam in Fort Collins over this facility--my mom was there and it was much warmer, friendlier, better communication and PT.
Read More ReviewsMy dad has been here for rehab for 2 weeks. He has not been treated well at times, and when I called to discuss, the nurse was rude to me which reinforced what he was describing. Absolutely no communication unless I initiated it, and I am the MPOA. Had to ask for a week for him to get a recliner in his room. I would highly recommend the Good Sam in Fort Collins over this facility--my mom was there and it was much warmer, friendlier, better communication and PT.
I recently was in this facility for rehabilitation after a spinal fusion. I was extremely disappointed at the quality of physical and occupational therapy provided. I was not allowed to leave my room unless accompanied by a staff member but, except for once, no one was available. That meant I was in my room approximately 23+ hours a day! They advertise that they provide 40 minutes of OT and 40 minutes of PT daily. My experience was that I received approximately 35 - 40 minutes a day combined. My room was the furthest from the small therapy room so most of my time was spent walking with the PT down to the room. Then she or he would say, “We have 5 minutes so what would you like to do?” The activity they would have me do all but once was to bounce a balloon to the therapist. By the 3rd day, I commented that they don’t seem to have a comprehensive plan! At the end of the session, the OT would join us and walk me back. That apparently counted as both OT and PT. Not right! I must say that once I received a shower with the help of the OT but that was it. During my week there, I had several different PTs and OTs, many substitutes so it’s no wonder there was no coordination. On Saturday no one came and on Sunday a different OT came to “provide” my 5 minutes of balloon tossing! I found the nurses and CNAs kind and thoughtful. But I finally decided to leave the facility because of the lack of therapy.
They are full of nursing care and they are caring compassionate as well as gentle with my grandpa who needs round the clock care as well as he needs to be fed and bathed and they're very gentle and patient with him.
Excellent care of our family member and she is very happy. Staff is caring and enjoy their jobs! Very satisfied!
Great place we had the best help getting everything set up for dad. All questions were answered and great help
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