800 N Arthur Ashe Blvd B, Richmond, VA 23220, United States
This place has truly shown great professionalism with clients and their families. I love how the staff always making sure everyone is well kept and needs are always the first priority. Your loved one will be happy to be here. Thank you, Coles Retirement Home!
Read More ReviewsThis place has truly shown great professionalism with clients and their families. I love how the staff always making sure everyone is well kept and needs are always the first priority. Your loved one will be happy to be here. Thank you, Coles Retirement Home!
Kenny is awesome! He's always so helpful and if he misses my call he always makes sure to call me back. Very personable and always a pleasure to deal with.
Just called to get information and the answer was "no" and the woman who answered the phone hung up on me! I called back and asked why she had done that and her answer was "because I had answered your question". WTH? If that is the treatment regarding customer service, I can't imagine the treatment they give the people that are sent there. I would not recommend this place to anyone, ever!
This is a fantastic facility that really cares about its clients. The Staff is hard working and always looking for ways to improve the facility and services. Would recommend!
The poorest customer service I've had in a long time, called to speak with someone about offering my services and time and was told "they didn't have the time to speak with me because of lunch"
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