9440 Citrus Ave, Fontana, CA 92335, United States
My mom has been in this facility for many years due to the amount of care needed to manage her ilnesses. I have seen both good employees and bad employees come and go. I don't live in the area so I depend on the staff to make sure my mom's mental and physical health are being taken care of. The activity department and majority of the CNA's are very caring. Especially the ones who have been there for many years and have personally cared for my mom. I would personally like to name a few individuals that have stood out to me who deserve some extra attention. Zulema Palencia has got to be one of the most caring people that I have ever met. She will go and see my mom at times when she is off or during her breaks to reassure me that my mom is doing good. She will also FaceTime me so I can see her. She should be given a pay increase for going above and beyond. Jessica Cintron is a nurse that also goes above and beyond. She reassures me all the time about my mom's condition. I am going to name other people and I hope I don't leave anyone out that is deserving. David Palencia, Mercy, Alice, Gabby, Reen, Pierson, Rosita, Rosa, Ines, Brittany, Kayla, Kyla, Miranda, Crystal and Jennifer. When I've had problems, The Administrator, Walter did his best to try to help me solve them. Thank you to all of the people who have made a sad situation more tolerable. The facility does the best they can with the shortage of staff. I love you guys! ❤️😊
Read More ReviewsMy mom has been in this facility for many years due to the amount of care needed to manage her ilnesses. I have seen both good employees and bad employees come and go. I don't live in the area so I depend on the staff to make sure my mom's mental and physical health are being taken care of. The activity department and majority of the CNA's are very caring. Especially the ones who have been there for many years and have personally cared for my mom. I would personally like to name a few individuals that have stood out to me who deserve some extra attention. Zulema Palencia has got to be one of the most caring people that I have ever met. She will go and see my mom at times when she is off or during her breaks to reassure me that my mom is doing good. She will also FaceTime me so I can see her. She should be given a pay increase for going above and beyond. Jessica Cintron is a nurse that also goes above and beyond. She reassures me all the time about my mom's condition. I am going to name other people and I hope I don't leave anyone out that is deserving. David Palencia, Mercy, Alice, Gabby, Reen, Pierson, Rosita, Rosa, Ines, Brittany, Kayla, Kyla, Miranda, Crystal and Jennifer. When I've had problems, The Administrator, Walter did his best to try to help me solve them. Thank you to all of the people who have made a sad situation more tolerable. The facility does the best they can with the shortage of staff. I love you guys! ❤️😊
My stay here at first was like the Twilight Zone . Had some medicine problems at first but once I was in the system and meds were plenty I snapped in ..The Nurses were groovy and my IV nurses were on spot at times...The office staff is awesome.. Kinds became my family after a couple of months there ...They treat the veterans like they should be treated! BEST NURSING HOME IN SOUTHERN CALIFORNIA... ❤️💪💪
Physical therapy mike and Linda are absolutely the best social workers are excellent with the exception of one name Linda who is rude and will destroy you outpatient paperwork the nurse are fun and pleasant the two top dogs Walter and yenni and excellent listener and make sure your very well taken care...I had a excellent stay would recommend this facility to anyone best so so far
My dad has been at this nursing home.just like any daughter or son and patient are nervous about it. Since he arrive all staff made welcomed him well and made his stay super easy and comfortable. Any concerns or questions they always get answered with a fast timing. My dad left the first time very grateful for everyone and even made friends. Second time he had surgery and had to go there for a couple of weeks. He wanted to come back to this nursing home and with the grace of God he was able to. All staff remembered him and made him feel comfortable once again. He left the nursing home yesterday and let me tell you he didn’t want to leave. lol He made sure we gave this place good reviews and 5 stars. He is thankful for all the staff and residents. I hope he can stay as healthy and God protects him but if he ever needs to go to a rehab with no hesitation we will sign him to citrus nursing home once again.
Update: Because I was there so often visiting my mom, I started to see the bad things going on. There are amazing employees but there are employees that should not be around people who cannot defend themselves. I saw 2 of my mothers roommates being mistreated or not taken care of properly by certain employees. I spoke up and they stepped up at that time. They need to replace a lot of employees. Original review-My mom has been there for several weeks now. They have taken good care of her. Any time we have a complaint, it's addressed quickly. My mother has been given physical therapy regularly and is improving quickly after an infection made her extremely weak. The reviews scared me but we have had a good experience with my mom so far. They are going to get her home soon.
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