415 Market St A, Havre De Grace, MD 21078, United States
Someone I cared for recently passed. It saddens me the last time I tried to call Citizens I was told I couldn’t speak to them because they didn’t want them get “riled up” by the desk lady. That could’ve been the last time we spoke and my call was denied. As well as Ed is very rude and strange. I do however want to say one of the cnas Sally is awesome and very nice along w a few others.
Read More ReviewsSomeone I cared for recently passed. It saddens me the last time I tried to call Citizens I was told I couldn’t speak to them because they didn’t want them get “riled up” by the desk lady. That could’ve been the last time we spoke and my call was denied. As well as Ed is very rude and strange. I do however want to say one of the cnas Sally is awesome and very nice along w a few others.
My father recently stayed at Citizens Care Center before his passing and I am very grateful for the care and support he received while he was there. Literally everyone - the admissions folks, the social worker, the physical therapists, the unit secretary, the business office, the nurses and aides, etc - was kind and genuinely cared about my father. When it became clear that he wasn't going to recover from his situation and he chose to go on hospice, Citizens gave him privacy and treated him with compassion, dignity, and respect. If I could give them 6 stars, I would.
I have been in citizens care center rehab twice in the past couple of years. I would recommend this to anyone who is looking for a caring, loving staff.
Citizen Harborview has been phenomenal with my mom. The nurses/aides are very caring for her. I don't know if it's because she used to be the manager over the kitchen or not. What I do know is that one of us 3 kids is there everyday to check on her. I guess my only complaint would be of the cooks from the kitchen. Today was hamburger day and what they sent up to her was still raw on the inside. That is ridiculous.They are non profit care facility and the amount they charge there should be no reason as people getting raw food . What's bad is you send it up to the lady who used to run the kitchen and take pride in it and would have never sent something out like that.
We got my mother in-law in Citizens after a terrible experience at another facility and have been happy with the care she is receiving. If we have any concerns or questions they are quick to respond.
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