6451 N Charles St, Baltimore, MD 21212, United States
Charter of Towson is an excellent community. The staff is attentive and friendly. They genuinely care about their residents, which is evident. I attended their Valentine's Day celebration and had a great time. Bianca did a fantastic job organizing it and making sure that the residents had enjoyable activities to engage in. What makes the community unique is its cozy, welcoming atmosphere!
Read More ReviewsCharter of Towson is an excellent community. The staff is attentive and friendly. They genuinely care about their residents, which is evident. I attended their Valentine's Day celebration and had a great time. Bianca did a fantastic job organizing it and making sure that the residents had enjoyable activities to engage in. What makes the community unique is its cozy, welcoming atmosphere!
Just visited Charter Senior in Towson and met with Bianca. What an amazing experience. She had my 85 yo dad eating out of her hands before she could even tell him all the amenities and positives about living in an assisted living facility. Obviously he was very reluctant to the idea prior to today, and she completely changed his mind. Her charming personality and ability to engage with him no matter what he threw at her was just amazing to watch. He warmed up and actually said some things Ive never heard him say before. A very very positive experience.
Let me just say Charter is an amazing community! From all the activities to the quality of care that is provided , I could not be happier. You can tell the staff care and take time to get to know each resident.Whenever I have questions Shanika/Isabel will answer right away. You also get a great bang for your buck , in comparison to other communities I have seen. Bianca has also been helpful and you can tell she really cares. Especially with the different types of activities she puts together. Lastly, Donna the ED has such a warm and welcoming aura. If you are looking for a holistic assisted living facility, I highly recommend Charter.
Our mother was at a bigger independent facility for 14 years and then had a fall. The facility could not accommodate us with their assisted living. I did a fair amount of research to find a new facility. We worked with Bianca who helped us with a plan to get exactly what we wanted as far as unit size and room location. My mother really liked the facility location and the smaller, homey size of Charter Living Towson. One of the main draws for us was the outdoor garden and trees. We are excited about the renovations that are in process now. There are plenty of activities for residents. We love many people who work there but I have to say that Terri at the front desk is pretty terrific. She has been there for years and pretty much has a handle on everything going on there. She has helped us navigate through every part of this process including my mother's recent passing. I cannot say enough about her!! If I would have one area for improvement, it would be the food, although she loved the ice cream!!
I have been around this facility for 3+ years now. The building embodies the feeling of home for your loved ones. I love that the staff treats each resident as their own family member. The activities are great and inclusive to a range of all levels. The community built here is something special! Seeing all the residents out chatting and spending time with one another is so special.
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