116 Martin Luther King E, Syracuse, NY 13205, United States
A close friend was transferred to this facility and I was amazed upon entering of the size. It is set up to be so wheelchair, walker , hospital bed friendly and enough space to breathe ! The rooms are big and the hall space is fantastic. Friendly nurse staff and outgoing helpful front door man! Parking was convenient and love the self check in ! Scale of 1 to 10 , 10 for certain! Elizabeth Nagy
Read More ReviewsA close friend was transferred to this facility and I was amazed upon entering of the size. It is set up to be so wheelchair, walker , hospital bed friendly and enough space to breathe ! The rooms are big and the hall space is fantastic. Friendly nurse staff and outgoing helpful front door man! Parking was convenient and love the self check in ! Scale of 1 to 10 , 10 for certain! Elizabeth Nagy
We went to visit my brother in law who is having rehab. It was beautiful driving in and we were pleasantly surprised by the cleanliness and the check in was fast and the front desk was very friendly and helpful. Rooms were clean and spacious.
This was the first time I have visited Central Park. I was there to accommodate a resident with his wheelchair, I was impressed by the courtesy of the front desk and the ease of getting the information I needed to complete my job. Than the staff on the floor was excellent at accommodating me to complete my task. Central Park is definitely a great facility.
The staff is very nice, and good to my mother, who is receiving long care for pain management. I am grateful for their support and smiling faces, it takes a special kind of person to work in healthcare!
Third floor staff is neglectful and have plenty of attitude when asked to do something like put on clean sheets or clean up a mess. Everything wrong is blamed on the patient. "It's their disease " is the common refrain for why clothes are inside out and backwards, why clothes and bedding are soiled with feces. The smell of feces hits you in the face as soon as the elevator doors open. Staff is unresponsive when help is requested. They seem resentful for being asked to get off their phones and do their jobs. Staff smokes pot outside on their breaks. If you aren't allowed to drink while on your shift why are you allowed to smoke pot? They don't care about the patients and resent the fact that you do. I hope someday they are cared for in the same manner they're caring for others. HOWEVER the 4th floor is a completely different world, so I'm revising my rating. On the 4th floor they really care about the patients. The attitude is cheerful and caring. The patients are clean, the rooms are clean, it's 180 degrees different. Why the same standards aren't enforced on the 3rd floor is a mystery. I'm just glad I no longer have to be stressed about my loved one being abused and neglected.
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