1850 Fairway Dr, San Leandro, CA 94577, United States
It is difficult to get a doctor's appointment when needed. I would not recomend this program if you want excellent health care
Read More ReviewsIt is difficult to get a doctor's appointment when needed. I would not recomend this program if you want excellent health care
Very beautiful friendly oriented 😍
My place or work very clean
Great staff
This is the most disorganize organization I have ever dealt with. They are very short handed and it shows. However, they still want you to go into even though you're getting sub par services. When you ask them to follow-up, they never follows through. Its like you can tell them 10 times, they act like they will do it but they don't really care. At the end, nothing happens and you keep waiting and waiting. The constant phone harassment from different nurses, social workers calling to go into the center on different days to do different assessments. Imagine an 80-year old who constantly getting phone calls from different people and making different appointments. If they can't find you, they start calling the family members and blame them for not taking the elderly into the center. They will make last minute appointments without notice and said it has been scheduled. It is very frustrating when talking to people who don't care people have lives outside of CEI. All of this just so they can keep getting government funding so they get paid. The other thing is they will keep pressuring you to sign some legal documents which most of the elderlies are not capable of understand the document. I've told them to give me the copy so that I can have my family and/or lawyer to review it. They won't release a copy. The large healthcare organizations like Kaiser, Sutter Health, PAMF, they are all very courteous and always take customers feedback. After 2+ years, there is no improvement but things have worsened. I have never felt this disrespectful in my life with the tone that they talk to me over the phone and my family.
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