230 S Clark Rd, Cedar Hill, TX 75104, United States
The event for the Thanksgiving UNITY Gathering was very nicely prepared. The place was decorated and Xmas trees were all lit up. Sitting arrangements were made, the food was delicious and had more than enough food for all. The staff graciously served the guest. I am so grateful for all the hard work in planning and carrying out this very joyful event. Thank You and HAPPY HOLIDAYS.
Read More ReviewsThe event for the Thanksgiving UNITY Gathering was very nicely prepared. The place was decorated and Xmas trees were all lit up. Sitting arrangements were made, the food was delicious and had more than enough food for all. The staff graciously served the guest. I am so grateful for all the hard work in planning and carrying out this very joyful event. Thank You and HAPPY HOLIDAYS.
This has been one of the worst mistakes I’ve ever made in my life by allowing my mother to stay at this facility. It needs a complete overhaul/health inspection!It is completely understaffed. They do not have enough activities for the highly functioning residence in the secure unit; you have to stand outside and beat on the door, literally until someone comes and opens the door. God forbid it’s after hours, you’re gonna be standing out there forever! And then when I finally got in because my mother‘s been there since December 1 I went and visited her on December 9 and couldn’t find ANY of her dirty clothes but they swear that she gets a shower three times a week, but I couldn’t find any dirty clothes!?the 2 CNA were young women who looked completely overworked/overwhelmed, because there were ONLY two of them with the 40 residence in the security unit ;they need more experienced workers it’s just horrible. May God forgive me and I pray that my mother does as well. I’m gonna find an onbusimen to help me get her in a cleaner facility that has some activities because this place is not the place, so if you can do better, please keep looking.
My husband had a massive stroke June, 3, 2022. He was in and out of the hospital and different nursing rehab facilities. He has been in Cedar Hill Health Care Center over a month maybe a little longer. My experience from the Administration office to the employees, I am amazed how professional they are. They are very friendly, they interact with the patients and family. Their attitudes are of one who really care. They don’t ignore their patients or the family member. The quality of the patients medical needs and care, is awesome. I give the LORD all the praise! for allowing my husband to be there to get the care he need. He is in the memory care unit, with a “knowledgeable and wonderful staff.” I would encourage if possible that family members would visit their love ones as often as possible and meet the staff. Cedar Hill (HEALTH CARE CENTER) live up to the name. They are not perfect but close to it.
This facility has improved substantially through the years. The staff has changed but the additions seem to be a plus. They take care of my Dad and that’s quite a task. But they have made him quite comfortable and accommodated most of my request in a timely fashion. There is always room for improvement. But 4 stars for now should work. Soooo update May 2023. There's been a management change or something. But it's not such a good experience for my Dad anymore. I picked him up yesterday for Father's Day and he was dirty. He smelled and it looked like he hadn't had a bath all week. I've complained about this before and the daytime nurse Shanté promised she would address it in a meeting. As the Director Mabel hasn't returned my call about Dad's medical team being all on one accord. It seems like there's less concern for my Father as I've started to asked that these concerns be addressed. While Shanté his nurse and Tadessa the receptionist seem to always have wonderful interactions and care for my Dad. I can't say the same about the rest of the staff at this point. There are a few jewels in this place so today they receive one star.
When I first visited this facility, it needed a little landscaping but the inside was inviting, the first thing I noticed was there was NOT a smell to the facility and that’s always a plus. Staff was friendly and the residents seemed happy.
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