535 US-158 W, Yanceyville, NC 27379, United States
I have visited my husband every other day since he has been there. This place needs more help and they definitely need to pay their workers more than 11 dollars a hour. The worker that are there are great, but they do more than one job. There is a big turnover there. Every time I go there there are new people. If workers are getting paid for their work, they will stay. These workers are taking care of our love one. People working need to get paid a fair pay. I have seen office workers help serve food. I have seen one patient pushing another patient in a wheelchair . No worker in sight. One person in the dinning room with 7 or 8 patients trying to feed two patients at a time. Really please do better
Read More ReviewsI have visited my husband every other day since he has been there. This place needs more help and they definitely need to pay their workers more than 11 dollars a hour. The worker that are there are great, but they do more than one job. There is a big turnover there. Every time I go there there are new people. If workers are getting paid for their work, they will stay. These workers are taking care of our love one. People working need to get paid a fair pay. I have seen office workers help serve food. I have seen one patient pushing another patient in a wheelchair . No worker in sight. One person in the dinning room with 7 or 8 patients trying to feed two patients at a time. Really please do better
I know somebody that works there and is a very hard worker. This is a bad place to work!!! Took the employee 2+ yrs just to get a raise. When you supposed to work a 8hr shift starting at 7am they tell you at the last minute 90% of the time that you have to stay to 7pm because it is so short staffed! So 12hr shifts on the regular and not enough days off. Employee goes home and is sore as hell!!! Good workers don’t get paid the way they should be especially since they have to deal with a short staff and stay over longer than their scheduled shift! On the regular. And corporate keeps telling staff what new they can’t do, and won’t even order lunch for staff, pay more & also get more help!. Corporate needs to do something about this but they still haven’t!!! Something definitely needs to be done about this asap!! Don’t make no sense! Smdh
If I had time I would share a lot of unusual things. When my mom went in I a $1500 community fee plus close to $4000 for the month. She went in the first week of Oct 2022 and was there 4 days before sending to Authora Hospice. She died 10/15. I left a phone message regarding refund that I should be due, no response so then emailed a message (paper trail) still no response. The next step 😂 TBD
My Nannuh' has been here for a little over a year. My sister and I can be a handful (considering we are there every day) but I can assure you that the Caswell House and it's staff have always found time in their day to address our needs and provide EXCEPTIONAL care for my sweet sweet grandma. They have numerous activities to keep residents involved, entertained and smiling along with including family members and loved ones as well. I personally have worked in many different long term facilities and this one is by far the best in consistent care for all the residents. My grandma looks to the Nurses, Med Techs and NAs like her own grandchildren. That in itself speaks volumes on how well they treat and provide for her!
Despite the kindness staff I expressed to the staff to encourage them to be kind to my mother, she was scared and belittled, food was taken from her if she did to eat... she remained confused on what to do and they belittled her...she never had her own clothes on, she continually had scabies despite treatment...and one of her causes of death was mersa...The staff did not communicate at ALL as far as her finances were concerned..we were self pay patients, paying a considerable amount for good care for our mom....I do not recommend at all, the activity director did very little for the memory care unti, and though I was due a refund, it was been two months since my mother's death...and nothing! Turn over is horrible, caregivers are unfriendly and uncaring...
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