53 Courtland Ave, Stamford, CT 06902, United States
Do not send someone you love here !! My mom went and I found her to be coughing . I was told she was fine . Well she wasn’t !! After my daughter in law told the Nurse Practitioner to check Her vitals, my mom’s oxygen level Was very low. She had pneumonia! Maybe because they washed her with ice cold water!! They also allowed my mom to sit in her filth for long periods of time !!
Read More ReviewsDo not send someone you love here !! My mom went and I found her to be coughing . I was told she was fine . Well she wasn’t !! After my daughter in law told the Nurse Practitioner to check Her vitals, my mom’s oxygen level Was very low. She had pneumonia! Maybe because they washed her with ice cold water!! They also allowed my mom to sit in her filth for long periods of time !!
We were very happy with the care my husband received! The staff is great, the PT department is great. I recommend it as the best choice in Stamford!! They are also very sensitive to dietary needs.
The nurses were friendly, very attentive, and answered all the questions I had about my mother’s condition and medication carefully and so I could understand. They even called the doctor from another floor so I could meet her (when I had arrived to visit just after she had done her rounds - and the doctor came back to speak with me). The facility is clean and bright with beautiful pictures on the walls. The physical therapists are motivating and gentle with my mother and she has really improved since arriving.
A family member was admitted to Cassena Rehab and it was by far a nightmare of an experience. Her care there was sub-par and after attempting to make contact with the management team (who seems to work only on Friday but still never returned a call) and her imaginary medical team (who never visited her once to set up a care plan) we were at the end of our rope. If that neglect wasn't bad enough, they repeatedly gave her too much blood pressure medication - to the point she was bedridden and a fall-risk and we were done with Cassena. She finally developed pneumonia and was THANKFULLY transfered to Standford Hospital (after my cousin had to contact the nurse and tell her my Aunt sounded horrible because no one had bother to check on her for hours.) DO NOT PUT A LOVED ONE IN CASSENA... IT'S A VILE PLACE AND THERE IS NO PATIENT CARE IN 'CASSENA CARE' Any other facility would be a step up - even the gutter
EVERYONE was polite and greeted me. Patients looked clean and pleasant ... mild strong smell throughout the hallway. Update: The nurse Therese on the 4 th floor was very kind to speak to me and update us on my auntie's progress. Praying everything goes well with the recovery and stay.
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