100 Carmel Manor Rd, Fort Thomas, KY 41075, United States
Such a nice place to visit. It's got multiple entrances at the same address. What looks like 2 separate buildings is actually one address, with a subterranean tunnel connecting them. Workers there are very friendly. The entrances are easily wheelchair accessible, making pickups and drop-offs quite easy for clientele.
Read More ReviewsSuch a nice place to visit. It's got multiple entrances at the same address. What looks like 2 separate buildings is actually one address, with a subterranean tunnel connecting them. Workers there are very friendly. The entrances are easily wheelchair accessible, making pickups and drop-offs quite easy for clientele.
My father was at this location for 11 months. The food was terrible, response time for assistance was 45 minutes or longer. Some aids were good, some were terrible. For the cost I would never send a loved one to this place again. Very disappointed!
Warning to people that have loved ones at Carmel Manor……… there is an extremely large outbreak of Covid at Carmel Manor. There is at least 14 active cases on my moms floor with Covid. This doesn’t include the staff. Tony the director and the social worker are keeping it a secret from staff and family members coming to visit their loved ones. Patients are dying from this and the excellent staff team on my moms floor are being made to work ridiculous hours, the staff is unstaffed and unsupported by the director. The cross contamination on the floors is barbaric. The top people are making all the money and the clients are giving the money…… it’s about time the staff gets protection and the clients. The health department is involved. Please check on your loved ones!!
My wife developed dementia and was accepted by Carmel Manor for care on their memory care floor 12/01/2022. The facilities are very nice and the location on the river is spectacular. The Christian influence is a real plus as the sisters are always making sure that everyone is treated with care and respect. Since Tony Ughetti became director everything has greatly improved, including the ratio of in-house staff to contract, facilities appearance, food quality and monthly meetings with relatives. Although a good place for a loved one before, it’s now excellent and still improving. Highly recommend.
I cannot say enough good things about Carmel Manor ( Carmel) since becoming a resident in May 2023. The staff from the receptionist to the director is terrific. The healthcare providers, which are predominantly composed of Carmel employees as contrasted to"Agency" staff (external care providers) , all lead with kindness, empathy, and a strong desire to support residents well. Carmel also has caring external providers coming on- site to deliver certain medical services which is most convenient for the residents and medication management is thereby enhanced. It's maintenance, housekeeping, laundry, and dining services, too, add to the superior I care receive. The outdoor deck (and other views) overlooking the Ohio River is simply breathtaking. In sum, Carmel is a place that residents can readily call home, can have a healthy, happy life with round -the - clock care ( 24/7 ) given their unique needs by an array of healthcare providers and others. C.M.
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