234 Coraopolis Rd, Coraopolis, PA 15108, United States
Horrid place. Staff stands around and hides until absolutely necessary, horrible attitudes, have to beg to get any help for my disabled mother. There's a few staff members there that care and they end up going above and beyond to make up for the rest but they're few and far between. I would use great caution in trusting them with the care of a family member. Their lack of basic human empathy is extremely alarming.
Read More ReviewsHorrid place. Staff stands around and hides until absolutely necessary, horrible attitudes, have to beg to get any help for my disabled mother. There's a few staff members there that care and they end up going above and beyond to make up for the rest but they're few and far between. I would use great caution in trusting them with the care of a family member. Their lack of basic human empathy is extremely alarming.
Not a great place. My husband would ring the call button and wait 30 minutes or longer for a response. He couldn’t walk without assistance, set up a bed side commode with a mop bucket in it instead of a potty, every time he sat on the bucket fell off. They make visitors wear masks, but the staff don’t and the patients are all sick. 4 people share a bathroom and the commode was so dirty for 3 days because the riser seat didn’t fit the commode. All their equipment is very old. I stood at the nurses station and seen with my own eyes that someone rang a buzzer and no one moved. 37 minutes and the light was still li. My husband never wore a diaper, they were so lazy they made him wear one so they didn’t have to clean him up. He ended up with Diaper rash that was never addressed, even after I asked numerous times. I fought hard and got him moved to another location by Monday Afternoon. Think twice before you move a loved one there
I would leave a 0 review, if I could. This place is horrific other than a few people I know. My mom passed away and everytime we would go there mom seemed more and more depressed and waiting for someone after a call button, with long response to get to her. But the kicker is after calling multiple times for my mom’s items, I said to Libby “no one calls me back and I called multiple times and her response was “ when did your mom pass?” I said a month 1/2 ago and her response was “and your just worried about this now? Crazy!!! Disgusting she is! Gross!
Visiting Caring Heights was such a great experience! The staff are friendly and welcoming. The “home” atmosphere is so inviting. It is apparent that employees and clients have a familial bond. Employees are attentive, helpful and knowledgeable! I look forward to visiting again!
I would give 0 stars if possible. My mother was there and was left to wait 9 hours for her call button to be answered. She was never given her medications and was treated like crap by the staff. The only person working there worth a good review is Tina. Edit: I wanted to update my review that while there, my mother sustained an infection that resulted in two more procedures, leading me to believe she was placed on a dirty bed directly on her surgical site. I will NEVER recommend this place to anyone. Do not put your family here, do not put your friends here, do not put your worst enemy here. I have tried contacting the center about my complaints how they requested and have been ignored. This is ridiculous.
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