548 Elm St, Northampton, MA 01060, United States
My Mother is 96 years old. I was taking care of her single handedly for over 12 years. About two years ago watching her health decline and fearing that if something happened to me, with my family faraway, I would have to have the Plan B. I started visiting nursing homes in the area. There are quite few around Northampton Mass. But CARE ONE is the ONLY PLACE that really feels LIKE HOME!!! My Mom is there since last December, my family and I couldn’t be happier! Warm, bright, welcoming and beautiful facilities with gleaming wood floors, outdoor decks and dining rooms. Excellent Nursing team, dedicated staff, caring and helpful administration. We greatly appreciate all your help, continuing support and giving us a piece of mind THANK YOU, Care One!!!!!!
Read More ReviewsMy Mother is 96 years old. I was taking care of her single handedly for over 12 years. About two years ago watching her health decline and fearing that if something happened to me, with my family faraway, I would have to have the Plan B. I started visiting nursing homes in the area. There are quite few around Northampton Mass. But CARE ONE is the ONLY PLACE that really feels LIKE HOME!!! My Mom is there since last December, my family and I couldn’t be happier! Warm, bright, welcoming and beautiful facilities with gleaming wood floors, outdoor decks and dining rooms. Excellent Nursing team, dedicated staff, caring and helpful administration. We greatly appreciate all your help, continuing support and giving us a piece of mind THANK YOU, Care One!!!!!!
I would not recommend this facility. My father was sent here for hospice. They required a two-week prepayment at $400/day from my ailing and distraught mother. My father died 4 days into his stay. The facility has yet to refund any money for his unused days and has refused to return multiple phone messages that my mother and I have left. Stay away!!!
There’s a lot of great things about CareOne in Northampton Massachusetts, and I will leave a review about that after my father’s stay. However, I need to say that CareOne needs to change whatever is happening in FOOD SERVICES! My father is lucky if he eats one meal a day here because the food is so bad. If it wasn’t for his family coming daily he would go hungry. Listen CareOne, people are coming here to heal, get healthy, and get home to their families. I don’t need to tell anyone that good nutrition is good healing, for the body and the mind. Please CareOne, take what I’m writing and really make changes to the food you’re serving to our loved ones. Not everyone has an advocate and not everyone had family here daily to bring food or go get food because what you’re serving is inedible.
Care One of Northampton has been an amazing blessing in our life. The most caring and compassionate staff that is of the highest quality care. Our mother lived with them for 8 years and we found a place filled with more love and genuine care than I ever could have imagined. We are forever grateful! Highly Recommended!!!!
I’m writing this on behalf of my wife of 61 years. I never saw a more perfect place where everyone works as a team in times of emergency and around the clock with needs designed for each individual patient. That teamwork between nurses to physical therapists occupational therapists to those who do so much serving and cleaning, bringing the food, helping patients that can’t eat by themselves, doing vital signs, administering medicines, and all those from their offices who help orchestrate the responsibilities; all respond to emergencies regardless of their occupation helping one another as needed. Problems from insurance refusing to pay were handled by professionals who resolved the problems. Care One in Northampton has the cleanest bathrooms and patient rooms. The food is excellent and tailored to everyone’s particular diet verified by the dietitians. Everyone is treated with the best of care and not one person showed slack in their duties always assuring patients that pressing the nurse call button was okay. There were no extended wait times after pressing the nurse call button. Everyone expressed liking what they do. As it turns out my wife is going to hospice care, that too handled by experts in their field with little stress on spouses such as me. Transitioning to hospice was easy because the forms to fill out was handled by competent, knowledgeable people who know what they’re doing. It’s not difficult to see where I want to be should I need rehabilitation or long term care. That would indeed be Care One in Northampton. What will I miss? Not seeing from early day to nightime all the pleasant, kind and caring people who work at Care One Northampton where they worked so hard with my wife when other rehab facilities didn’t want to take her. Care One: they go above and beyond, to make their patients healthy, and if the patient can’t get healthy, they know because they evaluate their patients regularly. In my wife’s case she has many physical and serious conditions inhibiting her success to recover so is transitioned to hospice. Everyone in Care One love what they’re doing because simply put, they love people from all walks of life. They are unique.
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