2857 Cape La Croix Rd, Cape Girardeau, MO 63701, United States
My father was in Capetown. The staff is top notch. I want to thank all of you for taking wonderful care of my dad.
Read More ReviewsMy father was in Capetown. The staff is top notch. I want to thank all of you for taking wonderful care of my dad.
You must meet the Lady of the house here. She's our Chef Yolanda. She is here Breakfast ,Lunch and Dinner. The best and most delicious and most nutritional food around. Want something special or your way she can do it. Watch out for Killer Cake Days. She loves feeding you. She can sing too. At Lunch the whole staff serves you. Andy is the administrator here. Every Resident gets Tailored attention. Every one seems to work together for each Resident. The minute I got here they were working to make me feel comfortable. Remember Watch out for Yummy Cakes and nice neighbors. Come see us.
Placed my mother in memory care a little over a year ago, and it has been the best thing for ALL of us. Staff is helpful and friendly, lots of activities and the administrators, Andy and Caprice, are very approachable and genuinely take an interest in the residents. Highly recommend.
My father was at Capetown for five years. First in the cottages then to assisted living. The assisted living facility has really went down hill. I have contacted the regional manager prior to moving my dad out with no changes made. Not a clean, friendly facility. It has lost its warm friendly and welcoming atmosphere. They have a calendar of events which 90% does not happen. Several residents voiced their unhappiness with me this past year. Short on staff is the big thing so staff is overwhelmed & pulled in many different directions effecting the residents. Food is terrible! Some staff not washing hands after sneezing/coughing then to go serve residents. Our entire family has felt unwelcome this past two years. I had to complain of the stench, dirty bed but straighten up to cover it. Floors un clean. I get the short staff however I was told by regional manager they are not. They have staff to pull in when short. Why is the Director of Nursing cooking? Why is the activity director doing housekeeping? I voiced my concerns previously to the administrator Colby a few months ago. Not to see him again although still there. We recently moved our father into a skilled nursing facility. Never seen or heard from administration. Dealt with Director of nursing only. A few staff members Stevie, Ashley & Sam are hardworking girls who try to make a difference. If your loved one is here visit often & listen. This is there home! Not to be treated as they are a inconvenience to staff. Staff seem to hate their jobs. If you consider this place please reconsider. Very high price for what they get.
Our mother moved into the Capetown facility a number of years ago. The single and continuing complaint she shares with her children is about the quality of food. I've personally spoken to senior management about this. I was told they would look into it and coorporate management would make a personal visit to talk to my mother about her complaint. No visit ever happened. My siblings and I are now having to get fresh fruits and vegetables delivered to our mother. This is not a new issue for Capetown management, yet they have done nothing to correct it. The food service may technically meet the dietary requirements of their residents, but the quality certainly falls short.
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