1201 Broadway, Millbrae, CA 94030, United States
My 89 year old mother recently moved in and so far, its great and she is thriving! When I arrived for a tour and was waiting I was pointed to the coffee/espresso/cappuccino machine in the lobby and told to help myself. I never got a chance because the residents kept coming to use this. Each with a smile on their face. I wasn't going to try get before one of them. This level of active resident was just what my mom was going to need. The management staff and the rest of the staff are wonderful. Everyone seems to know all the residents and there are always smiles exchanged. There are higher end assisted living facilities in the Bay Area but in its price range, Cadence was far and above all else I looked at in terms of bright and sunny, well kept, well staffed. At higher end facilities there may be trips to museums and shows in San Francisco vs. shopping and parks--but those facilities probably also have different populations. The Cadence seems just right for their residents. Thanks to Bari, Amy, Natalie, and the rest of the staff. Thanks for making my mom's first few weeks so wonderful.
Read More ReviewsMy 89 year old mother recently moved in and so far, its great and she is thriving! When I arrived for a tour and was waiting I was pointed to the coffee/espresso/cappuccino machine in the lobby and told to help myself. I never got a chance because the residents kept coming to use this. Each with a smile on their face. I wasn't going to try get before one of them. This level of active resident was just what my mom was going to need. The management staff and the rest of the staff are wonderful. Everyone seems to know all the residents and there are always smiles exchanged. There are higher end assisted living facilities in the Bay Area but in its price range, Cadence was far and above all else I looked at in terms of bright and sunny, well kept, well staffed. At higher end facilities there may be trips to museums and shows in San Francisco vs. shopping and parks--but those facilities probably also have different populations. The Cadence seems just right for their residents. Thanks to Bari, Amy, Natalie, and the rest of the staff. Thanks for making my mom's first few weeks so wonderful.
0/5 Overall Satisfaction 0/5 Friendliness I Would NOT ever recommend to anyone I care for. Rhonda Takabusu(not sure of last name)should Not be socializing w/ residents and/or guests whatsoever. I can't imagine her "cadence" in rhythm with your company's mission statement. This individual clearly lacks rudimentary people skills. She is a detriment to your brand and a liability to your company.
Well maintained and beautiful building. My mom moved in and adapted to her new stage of life right after few days. Staff are friendly, helpful and caring. Dining hall is beautiful and there are many variety of foods for residents to choose from. There are many activities during the day such as table games, painting, bible study ,exercise, Tai chi and majong. My mom speaks Chinese only but she can still get around and socialize with her friends. She has a good time. Bari who gave us the tour is informative and patient. She showed us different kind of rooms with different pricing. Based on my mom’s preference, she suggested that we should choose a room that my mom would feel homy and comfortable, instead of making a decision based on square footage or prices. She was right. My mom enjoyed her studio very much. The room is blessed with warm sunlight and breezy air. The maple trees outside of her windows shaded her room with peace and tranquility. This is how lovely Cadence for us.
My dearest mother in law moved in to cadence back in 2018. She finally succumbed to old age and peacefully passed 9/1/24. She made many friends and loved her home. Cadence was in the mist of remodeling pre and post Covid. Cadence has a good program to keep the residents busy .After 6 years, cadence continue to see an increase interest from families bringing their parents into cadence. They have a referral program that is excellent. There was an episode that an employee was entering my mother in law apartment. He was caught coming into the apartment unplugging the WiFi. It was caught on security cameras that my daughter installed . He was terminated immediately by the executive director (ED) after the employee lied that he never entered the apartment and unplugged the WiFi. I recommend putting a security camera in the room. I did much research and cadence had the best service and price point. I recommend cadence . Please ask the executive director if the staff received training about entering the apartments without permission. Ask if security cameras will be added to each floor? Even with suspicious activity from this one employee and the price point is much higher, I still recommend cadence.
Very happy with the new home for my parents. Visit them weekly and they are very busy and happy. The staff are very helpful and kind to my parents.
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