376 Pine Ridge Rd, Runaway Bay QLD 4216, Australia
I have a parent in care and am very happy with the care he receives. The staff are caring. The rooms are spacious clean with large modern en-suite. There is a good activity plan for the residence.The grounds are well maintained. The food is excellent. As a family we looked at many homes for my father and Bupa Runaway Bay was exactly what we were looking for.
Read More ReviewsI have a parent in care and am very happy with the care he receives. The staff are caring. The rooms are spacious clean with large modern en-suite. There is a good activity plan for the residence.The grounds are well maintained. The food is excellent. As a family we looked at many homes for my father and Bupa Runaway Bay was exactly what we were looking for.
This is a wonderful facility, the staff are fantastic. Always happy, friendly and professional. Just what our elderly loved ones deserve. Thank you Bupa Runaway Bay for all you do for Peter, cheers Rod
My mother has been in Bupa Runaway for some years now and is currently living in the Memory Support Unit. My 5 stars are for the staff I see weekly in the MSU. Many of them have looked after mum for several years consistently. They are always patient and kind and helpful. They are attentive to Mum's needs and have built a lovely relationship with her, even though I can see that they are busy all of the time. They like to have fun with Mum and help me and keep me informed of her needs. I so appreciate each of them.
My grandmother is at Bupa Runaway Bay, and I couldn’t be happier with her care. The staff are warm and attentive, and the facility is clean and welcoming. There are plenty of activities that keep residents engaged and active. It’s a wonderful place for her, and I highly recommend it!
From the moment we arrived, we were greeted with a beautiful smile which made us feel welcome right away. Despite not having an appointment and not wanting to fill out any paperwork, Mandy, who assisted us, accommodated our last-minute request for a tour without any hesitation. She was incredibly calm, professional, and knowledgeable, guiding us through the home with ease. The home itself is open and spacious, with a big beautiful garden .We noticed plenty of residents and staff laughing and enjoying their time, which gave the entire place a warm and happy atmosphere. Mandy even offered for my Mom to join in on some activities in future to help her get a real feel for the home, which was a thoughtful gesture that I appreciated. We left feeling very impressed and at ease. This facility clearly takes great care of its residents, and the staff's professionalism and kindness really stood out to us. Thank you for such a positive experience. Will be in touch once Mom is ready
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