160 S Patterson Ave, Santa Barbara, CA 93111, United States
If my parent or anyone I knew was at that place.or any I’d put cameras in the room. They come very small too so nobody can see them. OMG. The reviews are horrible. I saw pics of bruises on a patient.
Read More ReviewsIf my parent or anyone I knew was at that place.or any I’d put cameras in the room. They come very small too so nobody can see them. OMG. The reviews are horrible. I saw pics of bruises on a patient.
Don’t send loved ones here. They are very disorganized, dirty, and slow to do anything, they are not attentive/understaffed (?) just not a good place. My mom layed in her bed for two hours with her colostomy bag broken open because they lost the key to the supply closet. I ran home to get her own supplies and when I got back they were barely cleaning her up. Sad. I have also called 4 times trying to get information about her and no one calls back when they keep telling me they’ll call back. The social worker, the doctor, I can’t get a call back from anyone. I just wouldn’t send anyone here. It’s also very run down. In addition, the first day she was there, I tried to call and they told me she wasn’t there, when in fact she was they didn’t even know they had her. I am also trying to have a doctors office contact them so they can help me with her medication and they can get a hold of the right people either.
If your doctor places you here or in other sub standard "skilled nursing' facilities ---RUN. There is no amount of positive reviews that pepper this page that will change the fact that this facility and many others like it need to be investigated and either closed or managed by a completely different Company: Understaffed sloppy dirty unorganized awful food bad nutrition no accessibility to doctors Visiting a friend here was an eye opening, devastating and disheartening experience. We spent the entire time our friend was placed here trying to get him out. There is no doubt in our minds he most likely would have died in this place. I have a friend who almost died here and another whose father did die here- both resulting from lack of attention and care. Unable to communicate well, delusional and unwell, our friend recently placed here- could barely feed himself. The food is awful and the diet he was on was completely irresponsible. You would think in a place like Santa Barbara the corporation could at the very least have good cooks, good healthy nutrition and best practices. Other patients who couldn't adequately feed themselves were not assisted. Additionally, the food given to our friend was unsuitable for someone with his condition. As soon as his family was able to move him out of state, a list of drugs were removed from his program and his mind is improving slowly. There needs to be an investigation into this facility ... and many others. This is shameful.
Don’t believe the pictures. The place is falling apart and everyone is either frantically overworked or pretending they don’t hear patients who are literally screaming. I actually heard one aide say - that’s not my patient - while sitting at the desk listening to a person yelling for help. Unbelievable and potentially harmful. They didn’t notice my family member had stopped recovering from a bacterial infection. If family wasn’t there no one would have gotten him back to the hospital for additional treatment, since the head nurse was busy saying how well he was doing despite the returned fever and increasing incoherence he demonstrated. When asked about why his WBC was actually worse (outside doctor ordered the test, they don’t have a doctor or PT on staff), she said older people are always going up and down with recovery. Well, the ER Doctor certainly didn’t agree all was fine when we insisted he be taken in for evaluation. The only way to actually get him out to the hospital was to have have his Doctor call 2 times and absolutely insist. They clearly didn’t want to lose a paying customer too quickly. He was readmitted to the hospital for another 4 days. He probably would have died if he hadn’t gone since the infected organ showed rapid growth of infected lesions had occurred.
I am a former RN and now a clinical social worker. I know the difference between quality and sub-standard. Staff ignored my light for two hours. The PT rolled his eyes when I asked him to get help. I left 'against doctor's order' because I had friends who could work out times to come to my apartment and help me. What a relief to leave that place.
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