1575 Bowers Ln, Zanesville, OH 43701, United States
The staff I’ve met at Brookdale are friendly, and most genuinely seem to care. The main spaces are clean and well-maintained. Like any assisted living facility, there is a high rate of staff turnover, but that is common in the industry. The housekeeping in my loved one's room could be improved, likely due to staffing challenges. However, I have been assured that this issue is being addressed. The director, Sarah, is responsive.
Read More ReviewsThe staff I’ve met at Brookdale are friendly, and most genuinely seem to care. The main spaces are clean and well-maintained. Like any assisted living facility, there is a high rate of staff turnover, but that is common in the industry. The housekeeping in my loved one's room could be improved, likely due to staffing challenges. However, I have been assured that this issue is being addressed. The director, Sarah, is responsive.
My mom had stays in a few other facilities for recovery from some issues. We were so disappointed. Brookdale has been great. She is so happy and the staff is so good to her. They have a lot of great events and activities she has enjoyed. Any issues that come up are taken care of promptly. Highly recommend!
My father has been a resident at Brookdale for about 1 1/2 years. He has made friends there and likes the staff. The staff has always been attentive to his needs and notify me if there is any concerns about his status. I am very pleased about his stay at this facility.
Relocating my parents to Brookdale Zanesville was one of the best moves we could ever make! Their staff is caring, personable, and professional as well. They make it feel safe and secure, and provide plenty of opportunities for involvement. I rest easy, knowing that the Brookdale staff is going above and beyond to care for my mother and the rest of the residents. Definitely a good choice!
My wife has been a resident in the memory care unit for two yearsnow. The first several months were very difficult for me and her. However, the staff was very supportive, gave advice, and comfort. They assured me that what we were going through was normal. My wife is doing quite well now. I feel a lot has to do with the care she has gotten. They have encouraged me as well. I’ve been able to volunteer in the assisted living unit for several months now and have been accepted as part their team. This has really helped me through this difficult time. The residents are now part of my family. I have a special bond with the staff and residents . Sarah Vincenzo is a dedicated executive director. She’s been an inspiration to me.
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