45969 Northpointe Blvd, Utica, MI 48315, United States
When the time came to move mom to an assisted living facility 1 1/2 years ago our family selected Brookdale Utica after visiting others in the area. The management at Brookdale were professional and showed compassion at this difficult juncture in our lives; when the roles of parent and children change. My mom, Anne, could not have been in a more caring and safe environment than at Brookdale Utica. All of her caretakers and the staff possessed empathy and understanding to her evolving physical and memory capacities. Each of them treated mom with consistent respect and care. Mom loved to banter and laugh and all at Brookdale were quick to come to know her as an individual and engage with her. Family and friends were welcomed and enjoyed being able to visit in her room, other areas of the facility or sit with her at meal times. She loved participating in the daily activities and socials and when her memory and physical abilities declined would be escorted by caretakers and staff to attend. My biggest challenge when not able to visit her in person was to reach mom by phone as it seemed she was always out participating in activities during the day! Thank you to everyone at Brookdale Utica for their compassion and professionalism throughout my mom’s residence. It was so comforting to know that she was in good hands.
Read More ReviewsWhen the time came to move mom to an assisted living facility 1 1/2 years ago our family selected Brookdale Utica after visiting others in the area. The management at Brookdale were professional and showed compassion at this difficult juncture in our lives; when the roles of parent and children change. My mom, Anne, could not have been in a more caring and safe environment than at Brookdale Utica. All of her caretakers and the staff possessed empathy and understanding to her evolving physical and memory capacities. Each of them treated mom with consistent respect and care. Mom loved to banter and laugh and all at Brookdale were quick to come to know her as an individual and engage with her. Family and friends were welcomed and enjoyed being able to visit in her room, other areas of the facility or sit with her at meal times. She loved participating in the daily activities and socials and when her memory and physical abilities declined would be escorted by caretakers and staff to attend. My biggest challenge when not able to visit her in person was to reach mom by phone as it seemed she was always out participating in activities during the day! Thank you to everyone at Brookdale Utica for their compassion and professionalism throughout my mom’s residence. It was so comforting to know that she was in good hands.
My mother was a resident at Brookdale – Utica for a 1-1/2 years. Throughout that time she received consistent and compassionate care. The staff assured she didn’t miss any meals, administered her medication timely, and helped her to attend numerous social activities (bingo, painting, cards, musical entertainment, games and so on). There was almost no turnover in staffing, so Mom got to know everyone and they all knew her. Yes, there are larger facilities but Brookdale’s smaller size was to its benefit. The facility was clean and felt like home. All of us would expect this kind of coverage for the outlay involved, yet it is seldom delivered elsewhere. I know my mom received excellent care on a daily basis. A special thanks to Ursila, the in-house nurse for her skill, honesty and integrity throughout our journey. Our family is forever grateful.
Brookdale assisted living is a great place compared to the last place I was living at. The staff are very professional, attentive and compassionate to your needs. Their good at doing the daily things that you no longer can do by yourself, and that takes a special person. Their on top of their game with nursing needs and weekly doctor visits along with physical and occupational therapy as needed. You have to realize that it's not the name on the building that makes it great, but it's the staff that works there. Just ask any of them how many years they have been working there, because that says a lot. If your concerned about cost, you will not find better living accommodations for the money.
Staff at Brookdale Utica were outstanding. My mother in law was a resident for the last year but unfortunately we lost her this October. The staff was with us every step of the way in her care. They also showed a love and compassion I have never seen before. They treat the residents as their family. They laugh and cry with you. We are forever thankful for their kindness and professionalism.
The staff and residents at Brookdale Utica have a special place in our hearts. My dad has appreciated the friendships he’s made, the help he received, and the comfort care he was provided over the past few years… up until his last breath. The med team’s leader knew what he needed, contacted us for consults, and made hospice arrangements at the right time… thank you Ursula! The food service team at Brookdale Utica knew what sensitivities my dad had and provided him culinary delights to keep him nourished… thank you Pat. Nicole’s greetings when we would return from an outing… very welcoming… thanks for being a joy! The staff at the front door always asking how mom was doing even though she wasn’t a resident… thank you! To the countless med team’s members and floor aides… you’re the best! When my dad’s beeper was pushed, you all gave him the assistance he needed! How did we get to meet so many of dad’s friends? We attended social events like BINGO, parking lot socials, and parlor concerts! Thank you Tam & Tameka for scheduling and hosting these events. Dad’s at his final resting place now but thank you Brookdale Utica for the memories he made while living with you! Peace & Love… Number One!
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