3 Club House Dr, Palm Coast, FL 32137, United States
My mom is currently a resident and we are happy with 90% of the place! The “staff” is wonderful and she gets great care! However, it is a business and like most the problem is their management! It’s all about $$$ they “nickel and dime” you for every little thing, which is very discouraging and takes away from the goodness of the place!
Read More ReviewsMy mom is currently a resident and we are happy with 90% of the place! The “staff” is wonderful and she gets great care! However, it is a business and like most the problem is their management! It’s all about $$$ they “nickel and dime” you for every little thing, which is very discouraging and takes away from the goodness of the place!
Do not work for this company. I'm so happy now that I left. To them you are just a warm body in the building which shows what the residents mean to them... nothing just money in their pocket. I gave them a two weeks notice and never got paid for my last two weeks. when I called about it they still were unappreciated. They have a new "wellness director" every week. if they can get someone I loved all the residents but what they pay to live there is not worth it
My 90 yo father has received excellent care at Brookdale Palm Coast. The staff has been very supportive and helpful. They encourage my Dad to get out of his room especially for meals and he likes the food very much. His condition has improved over the past month and I think the environment at Brookdale contributed to his improvement.
We have visited Brookdale on several occasions, each time the staff was friendly and welcoming. But most importantly the residents were well cared for, happy and active. The facility was clean and updated. Our questions were answered and the staff followed up with us multiple times. Thank you for your kindness and understanding.
Derek Holloway and the TEAM were excellent as we moved my mom into The Brookdale. All questions answered in a timely fashion. Safety and coordination of my mom's activity were well planned and explained in a understandable fashion during a very hectic time.
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