6701 Stonefield Rd, Middleton, WI 53562, United States
I was very surprised to see some of the negative reviews. My mom has lived at Brookdale for over a year and I continue to be impressed w/the kind, patient, compassionate care she receives there. The care-givers are amazing and the setting cozy and home-like. The activities staff do a great job of keeping my mom, and the other residents, engaged and busy whether it’s arts and crafts, sing alongs, or games. I’ve worked in health care for many years, mostly caring for elderly folks w/many challenging medical needs, and am very aware of what other area facilities are like. I toured a number of places and Brookdale was, and still is, my first choice! Is it perfect? Of course not—they struggle w/the same issues that all healthcare facilities do such as funding, staffing, and how to best care for people w/not only physical but emotional and behavioral challenges in a setting that has very strict rules as to what can and cannot be done. But they are continually trying to improve and often ask for in put from the family members—I feel that because of this, some positive changes have occurred just in the time my mom has lived there. Please don’t let the opinions of a few disgruntled people sway your opinion of Brookdale—your loved ones will be safe and well cared for there!
Read More ReviewsI was very surprised to see some of the negative reviews. My mom has lived at Brookdale for over a year and I continue to be impressed w/the kind, patient, compassionate care she receives there. The care-givers are amazing and the setting cozy and home-like. The activities staff do a great job of keeping my mom, and the other residents, engaged and busy whether it’s arts and crafts, sing alongs, or games. I’ve worked in health care for many years, mostly caring for elderly folks w/many challenging medical needs, and am very aware of what other area facilities are like. I toured a number of places and Brookdale was, and still is, my first choice! Is it perfect? Of course not—they struggle w/the same issues that all healthcare facilities do such as funding, staffing, and how to best care for people w/not only physical but emotional and behavioral challenges in a setting that has very strict rules as to what can and cannot be done. But they are continually trying to improve and often ask for in put from the family members—I feel that because of this, some positive changes have occurred just in the time my mom has lived there. Please don’t let the opinions of a few disgruntled people sway your opinion of Brookdale—your loved ones will be safe and well cared for there!
Brookfield Middleton Stonefield goes above and beyond my expectations. All staff care for my mother as if she was part of their family. Theresa, Britta, Sarah and Anne all treat my mother with dignity and respect. When my mother is having a difficult day, I know that they show her the utmost compassion and comfort her when I cannot. She trusts them. The staff at Brookdale also treat me as part of their family. Britta has taken extra time to console me when things with my mother are emotionally difficult for me. Sarah and Anne contact me promptly with any concerns, and Theresa lets me know how my mother is doing. They are able to provide my mother with the care and support that I am unable to give. Having a loved one that is living with dementia is difficult. Brookdale makes it easier to handle, knowing that my mother is loved and well cared for. I am grateful for all you do, thank you.
My mother stayed here for less than one year. The management ( at the facility and at the corporate level) was really terrible. They care only about profit, not about the well-being of the residents. My mother's new home is amazing and made us realize how bad Brookdale Stonefield really is. p.s. in response to owner response: it is NOT your top priority in practice and your management team at Brookdale Stonefield in Middleton, WI is not equipped to care for people with dementia.
I am stunned when I read some of the negative reviews. My spouse has been here for over one year now. I am most pleased. They have created a warm and stimulating atmosphere for the residents with many activities designed around each person's capabilities. The senior staff now in place are superb and the day to day care staff does a remarkable job under trying circumstances. We have put together an informal group to discuss how our loved ones are doing and the consensus is very positive.
My brother has been at Brookdale Stonefield for 1.5 years I would definitely recommend this facility to others and even go there myself if necessary. The staff is solid with extremely low turnover I have witnessed kindness, patience, compassion and silliness to lighten the mood. This isn't just one staff person. It seems to permeate the culture. My brother is happy and well cared for and I am grateful for the care he gets
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