3033 E Barnett Rd, Medford, OR 97504, United States
I can’t say enough wonderful things about Brookdale Medford. From the moment we first visited, the staff made us feel completely at ease. They are genuinely friendly, incredibly helpful, and always go above and beyond—not just for my mom, but for all the residents. The facility is always spotless. Every time I visit, it’s clean, organized, and welcoming. My mom absolutely loves her cozy little apartment—it’s the perfect size and gives her the independence she values while still feeling safe and supported. One of the sweetest surprises? They even walk her dog for her! It’s those thoughtful little touches that make Brookdale Medford feel like more than just a senior living community—it’s truly a second home. I have such peace of mind knowing she’s not just cared for, but cared about. Highly recommend to anyone looking for a warm, well-run, and compassionate place for their loved ones.
Read More ReviewsI can’t say enough wonderful things about Brookdale Medford. From the moment we first visited, the staff made us feel completely at ease. They are genuinely friendly, incredibly helpful, and always go above and beyond—not just for my mom, but for all the residents. The facility is always spotless. Every time I visit, it’s clean, organized, and welcoming. My mom absolutely loves her cozy little apartment—it’s the perfect size and gives her the independence she values while still feeling safe and supported. One of the sweetest surprises? They even walk her dog for her! It’s those thoughtful little touches that make Brookdale Medford feel like more than just a senior living community—it’s truly a second home. I have such peace of mind knowing she’s not just cared for, but cared about. Highly recommend to anyone looking for a warm, well-run, and compassionate place for their loved ones.
We couldn’t be more grateful for Brookdale Senior Living. Knowing that both of my parents can stay together in a place that truly feels like home brings our entire family so much peace of mind. The staff is incredibly kind, attentive, and genuinely caring—they treat our parents like their own. It means the world to us to have them in a community where their safety, health, and happiness are clearly a top priority. We don’t have to worry, because we know they’re not just being looked after—they’re being cared for. Brookdale has made a difficult transition feel comforting and seamless. We’re so thankful to have found a place where our parents can stay together and continue making memories in a supportive, welcoming environment.
My father moved in to Brookdale two weeks ago, and while a transition to a new home can be difficult, Brittany, Gary, Tanya, Autumn, Paja and the entire staff at Brookdale have helped make this change easier for my dad than I could have ever hoped for. They are caring, responsive, and communicative, and they've encouraged my dad to join various activities and events, and he's already met really nice people and is making new friends. Brookdale is a clean and inviting community, and I'm grateful for the warm reception my dad received from both staff and residents. Searching for an assisted living community for a loved one can be overwhelming. The sales manager Veronica eliminated all of the stress. She regularly contacted me to provide information about Brookdale Medford, answered questions, offered suggestions and resources whenever I asked. Mostly, she cares at her core for each resident and their families. Thank you!
Some of the staff at Brookdale were very good to my father, but mostly it was a very bad experience for both him and us. The transition for my dad was extremely difficult and the manager of Brookdale was really very cold and rude. She caused a lot of additional stress and turmoil in an already difficult time for us. My dad had very limited vision and often was struggling with mealtimes and the kitchen staff was rude and unhelpful. We paid extra money for staff to walk his dog, and they only did it if we bugged them about it. I could go on and on, but I would just say that we were so happy to move him out of there before he died. He got to enjoy his last few months at a most wonderful place that actually cared for him rather than just the money....
Well someone is certainly not telling the truth @yfw.Marcella. I’m in this community several times a week as a third-party provider, and I feel compelled to speak up after seeing a recent review that is completely out of line with what I’ve consistently observed. This is truly one of the cleanest, most well-run senior living communities in the area. The staff are professional, attentive, and genuinely care about the residents. Claims of drug use, poor hygiene, and staff sleeping on the job are simply not true — they are baseless and harmful. If you’re considering this community, don’t let one angry, misinformed review mislead you. Visit the community for see it for yourself. The level of care and cleanliness here speaks volumes.
More Senior Care near Medford, Oregon
