8199 Poplar Ave, Germantown, TN 38138, United States
My mother started in their assisted living facility and then had to move into their memory care unit. My parents had lived in two other facilities previously (with Dad being in another memory care unit). I can definitely say that this is the best memory care unit in town. I dropped in for my visits at various times with my rotating schedule. Every time I entered, the staff was truly caring for each person and trying to meet their needs. The administrators were always available if I had questions. The doctors were struggling to diagnose Mom even after a 12-day hospital stay. Her needs were constantly changing. The staff worked with me at ever stage of her stay. The setting was always positive and upbeat despite the dementia/Alzheiemer's diagnosis of the patients. Can't say enough good things about the staff and administrators.
Read More ReviewsMy mother started in their assisted living facility and then had to move into their memory care unit. My parents had lived in two other facilities previously (with Dad being in another memory care unit). I can definitely say that this is the best memory care unit in town. I dropped in for my visits at various times with my rotating schedule. Every time I entered, the staff was truly caring for each person and trying to meet their needs. The administrators were always available if I had questions. The doctors were struggling to diagnose Mom even after a 12-day hospital stay. Her needs were constantly changing. The staff worked with me at ever stage of her stay. The setting was always positive and upbeat despite the dementia/Alzheiemer's diagnosis of the patients. Can't say enough good things about the staff and administrators.
update: In general, it seems like the director is responsive to our concerns. There have been ups and downs. After speaking with the director, things got better for a time, then we were back down to 1 person again with an uptick in residents. It seems they have addressed the problem a second time and there were more caregivers the last few times I visited. I will continue to monitor. Mom moved in early fall of 2022. Everything seemed great. There were usually 2-3 people caring for 18 residents with dementia. Things have changed since the new year. Raised price $12k/year. At times there is only 1 person to care for all of the residents. Huge staff turnover in Clare Bridge. We are concerned. I have spoken with the director of Brookdale Dogwood about these matters.
Very nice, well maintained facility with very attentive staff. It's the best place to care for your loved ones. My friend's mom was in late stage of dementia when she moved into Dogwood Creek. We quickly noticed that each of the employees, no matter their job description, interacted with her bringing a smile to her face every day. They were very responsive to her needs and because of the professional and caring staff, my friend's mom lived longer, with more dignity, than the doctors thought possible.
We moved my mother into the Clare Bridge Memory Care unit at Brookdale Dogwood Creek about 6 weeks ago. We could not be more pleased with how it has worked out. All of the people who work there are extremely conscientious and very caring. The health care provided by the staff nurse is excellent. The residents are constantly involved in all types of stimulating activities, the food is great (my mother was too thin and has gained weight), and the residents all seem to be very happy. It was a tough decision to move her into a facility like this and it made me feel "guilty", but in hindsight, I wish we had done it much earlier. These people take care of essentially everything, and most importantly, my mother is happy and contented.
My mother was in six assisted livings and/or nursing homes in the Memphis area in the last several years. This Assisted Living and one nursing home were the only two out of the six that could care for my mother without making both of our lives a nightmare. The nurses who work here must have heavy and highly rated previous work experience, turnover is low, care is available 24/7/365, and leadership makes it their major focus to ensure that patients have a good experience here. This facility was able to handle a resident who experienced an age related decline during her stay, who was pushing the physical capability limits of the assisted living design, and who was requiring increasing levels of nursing and doctor attention. In summary, this first rate facility can play the caregiving game that they talk.
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