5510 Grosvenor Ln, Bethesda, MD 20814, United States
Staff is hit and miss. Some are amazing - others make you wonder how they got the job and more importantly how they stay employed. Poor service from key personnel leaves a very bad taste in the overall experience - ESPECIALLY considering what they charge.
Read More ReviewsStaff is hit and miss. Some are amazing - others make you wonder how they got the job and more importantly how they stay employed. Poor service from key personnel leaves a very bad taste in the overall experience - ESPECIALLY considering what they charge.
Today was my first visit to Brightview Grosvenor lane. My first impression was " what a great place to call home." It felt like a 5 star resort... the decor, cleanliness, staff, library & business center. I was offered lunch, that was outstanding & delicious. The residents that I met all expressed to me how much they enjoy living there. I noticed throughout the residents , Daily activity & events schedules, for residents engagement. Lastly, I was visiting BVSL @ Grosvenor not as a guest, or potential resident. But, as a great place to work and further my culinary career.
A great group of people delivering quality care. I can’t imagine how my relative, Bill Kirvan, could hope to find better care. Superb facility, excellent people.
We were greeted by friendly ladies as we entered the facility. They helped us sign in and locate my sister. They even showed us the way to my sister’s room. On the way to her room we passed a couple more staff members who stopped their work to say hello to us. A lady came in to get my sister ‘s dishes after she was finished eating and she said hello to each of us and was very welcoming. As we signed out and left the facility staff members said goodbye and invited us to visit again soon. What a wonderful facility! My sister is very ill and in pain and although we were stressed and upset about her condition we were very happy that she is in this facility. Everyone is making her happy and comfortable. She’s MUCH happier here. Thank you for your AWESOME treatment of your patients and their visitors!
My husband will be staying there for at least three or four weeks. He got off to a rocky start but I think they’re doing their best to get it together. They ordered the right bed he needs. The nurses were attentive today. Let’s see how things go.
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