23 Liberty Way, Niantic, CT 06357, United States
Though the facility was rated 5 stars on the government website, after comparing to a Marlboro Rehab Center, the staff was not as engaged, some of the nurses were not good about taking suggestions about skin care. My mother in laws bottom became Increasingly reddened despite us buying the protection for her bottom, that they were resistant to using, despite taking 10 seconds to put them on. The whole time we were there , the focus was on covered days not what the patient needed. When my mother in law was earlier in Marlboro Rehab, not once was covered days brought up, just her care. 3 stars seems fair as some of the staff was good, however there was always someone new seeing her for OT and PT. Others were not very engaging. If I hadn’t seen how other places worked I might have not known how much better other places were in comparison. The facility is beautiful, however the staff at the other home we visited were always happy and engaging, not like Bride Brook. Just suggesting to do your homework, the number of stars on the gov.org site, don’t tell the whole story. Should she have another fall, think we would weigh our choices differently despite Bride Brook being close to her home.
Read More ReviewsThough the facility was rated 5 stars on the government website, after comparing to a Marlboro Rehab Center, the staff was not as engaged, some of the nurses were not good about taking suggestions about skin care. My mother in laws bottom became Increasingly reddened despite us buying the protection for her bottom, that they were resistant to using, despite taking 10 seconds to put them on. The whole time we were there , the focus was on covered days not what the patient needed. When my mother in law was earlier in Marlboro Rehab, not once was covered days brought up, just her care. 3 stars seems fair as some of the staff was good, however there was always someone new seeing her for OT and PT. Others were not very engaging. If I hadn’t seen how other places worked I might have not known how much better other places were in comparison. The facility is beautiful, however the staff at the other home we visited were always happy and engaging, not like Bride Brook. Just suggesting to do your homework, the number of stars on the gov.org site, don’t tell the whole story. Should she have another fall, think we would weigh our choices differently despite Bride Brook being close to her home.
Had a family member check in there today for the first time and I was pleasantly surprised. Seems like there was a lot of staff and everybody was nice. Place seem very clean and did not have the traditional smell. Also they had a pretty cool tracking mechanisms for visitors. Saw them working with tons of people with physical therapy which is exactly what you would expect so my first impressions are very positive.
Visited family at Bride Brook who is on hospice. He states he is very comfortable and they are taking good care of him. He says the nurses are very nice. Room and facility was clean and appeared cheerful.
My mom has only been there for like a week going on 2. I haven't had a complaint just seeing my mom content to be there makes me feel good. I know when its a bad place cause she would tell me take me out of here like when she was in rehab in new york. she tells me all at bridebrook have treated her good and that's a plus for me. Thank you all for all you do.
Exceptionally well designed, clean, I might even say elegant rehab facility. Pleasant staff debating compassionate medical team members. We are confident in Dads care and at ease while he has been there.
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