3125 Bonaventure Court., Pueblo, CO 81008, United States
I can’t say enough good things about Bonaventure Pueblo! Shelby and Carlee, the directors, have gone above and beyond to make my Mom happy and comfortable there after she had to suddenly move from her home of 40 years. After my mom was mugged right in front of her house, we knew it was time she went to a safe place. Since none of us kids live there, Shelby and Carlee personally went and got her and took her in so she would be safe after having her keys stolen. It has been a very hard transition for my mom who is 88 and extremely set in her ways, but they have done absolutely everything in their power to make her happy in her new home. And her apartment is beautiful! Chris, head of maintenance, helped so much and seems to really care about the people there. Even had a cute nickname for mom after a week there. So sweet! The food is very good, and we were there to try all 3 meals. Wait staff was very friendly. Common areas are nicely decorated and clean. I have only good things to say about this place. Mom is finally starting to get used to the changes and I think she will be very happy there. I know I am incredibly thankful that she is there! Thank you Shelby and Carlee for taking such good care of my mom!
Read More ReviewsI can’t say enough good things about Bonaventure Pueblo! Shelby and Carlee, the directors, have gone above and beyond to make my Mom happy and comfortable there after she had to suddenly move from her home of 40 years. After my mom was mugged right in front of her house, we knew it was time she went to a safe place. Since none of us kids live there, Shelby and Carlee personally went and got her and took her in so she would be safe after having her keys stolen. It has been a very hard transition for my mom who is 88 and extremely set in her ways, but they have done absolutely everything in their power to make her happy in her new home. And her apartment is beautiful! Chris, head of maintenance, helped so much and seems to really care about the people there. Even had a cute nickname for mom after a week there. So sweet! The food is very good, and we were there to try all 3 meals. Wait staff was very friendly. Common areas are nicely decorated and clean. I have only good things to say about this place. Mom is finally starting to get used to the changes and I think she will be very happy there. I know I am incredibly thankful that she is there! Thank you Shelby and Carlee for taking such good care of my mom!
The absolute worst place you could put a family member. They do not care about your family; they will ignore your loved ones covered in feces, not follow medical orders and not help family members when they need to be cleaned up. Please do not put a family member here if you care about them at all. Shelby and Chris (director and person in charge of memory care) are so unprofessional and condescending in their actions.
My dad has been a resident for over 5 years. Although I live out of state, the director Shelby, has always kept me informed. Recently my dad spent time in a rehab facility, Shelby and the facilities nurse, Becky, visited him more than once to cheer him up, and monitor his progress. When he returned home, they suggested that he move his apartment to the 1st floor. They felt they could check on him even more frequently. I appreciated this because I am only able to visit a few times a year. Thanks to Shelby, Becky, Carlee, and the rest of the staff.
My mother-in-law is a resident in the assisted living section. We have had nothing but excellent communication with the director and all the staff. They have been very helpful and understanding with all of her needs. Her care is always their first concern as it is with the family. We would highly recommend Bonaventure to anyone who may need their services. We have seen Shannon, the director, interact with other residents and employees. She is the best at what she does.
Our experience with Bonaventure has not been 100% smooth sailing. And we don’t expect it to be. The human factor is always a challenge from all angles! However, if your looking for a place where your family member is put first and their needs; I highly recommend Bonaventure. If we have a issue or challenging situation they are respectful, understanding and will figure out a solution/resolution. We feel we are part of the Bonaventure Team and that is very reassuring. All team members are friendly and engaging from management , caregivers, maintenance front desk and activities. This is what attracted us to Bonaventure. The aesthetics and better food choices are just a perk!
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