9112 Grand Cordera Pkwy, Colorado Springs, CO 80924, United States
At first I enjoyed going to Bonaventure last year then when I returned this year there was new staff and I was barely there for two days and a staff member who I didn’t know and he didn’t know me or about me made false statements and false accusations to get me in trouble just so they could work for my company I believe his name was Ryan not only was he in on it but the assistant manager I believe her name is Ivory was in on it as well. They both made false allegations to get me fired. I have never been treated so poorly and I don’t like when people treat me bad when they don’t even know me. Then I was told I was banned from there and just now finding it out because t no one can for sure say why but I know it’s just more lies. Now I see and understand for myself why the turnover rate is so high from the staff to management. All of the good staff that was there before is no longer there and most of the staff there now aren’t as good as it was before with an exception from the kitchen staff, front desk and lif. Not only that but including the expensive price just to stay there. It’s not even worth it. On top of the poor reviews they have about the food and living conditions which I have seen for myself . I have been to other facilities and they have been excellent, but I never expected to experience anything like this from a company I had the upmost respect for before would turn out to be the worst now but it was a lesson learned for me and in the future I hope I will not have to encounter the things I went through with this facility from another facility like that
Read More ReviewsAt first I enjoyed going to Bonaventure last year then when I returned this year there was new staff and I was barely there for two days and a staff member who I didn’t know and he didn’t know me or about me made false statements and false accusations to get me in trouble just so they could work for my company I believe his name was Ryan not only was he in on it but the assistant manager I believe her name is Ivory was in on it as well. They both made false allegations to get me fired. I have never been treated so poorly and I don’t like when people treat me bad when they don’t even know me. Then I was told I was banned from there and just now finding it out because t no one can for sure say why but I know it’s just more lies. Now I see and understand for myself why the turnover rate is so high from the staff to management. All of the good staff that was there before is no longer there and most of the staff there now aren’t as good as it was before with an exception from the kitchen staff, front desk and lif. Not only that but including the expensive price just to stay there. It’s not even worth it. On top of the poor reviews they have about the food and living conditions which I have seen for myself . I have been to other facilities and they have been excellent, but I never expected to experience anything like this from a company I had the upmost respect for before would turn out to be the worst now but it was a lesson learned for me and in the future I hope I will not have to encounter the things I went through with this facility from another facility like that
I have been visiting Bonaventure several times over the last year. The welcoming atmosphere and caring people that I see interacting with the residents just keeps getting better and better. I appreciate the commitment to improving the overall quality service provided to the residents there. My recent visit to memory care was awesome, staff interacting with residents with respect and genuine care.Great activities going on with several residents as well. I would definitely recommend Bonaventure of Colorado Springs to my patients.
We moved my dad here about a week ago, but I have been working at Bonaventure for a little bit now, and I would recommend Bonaventure to anyone without hesitation. I truly cannot express how grateful I am for them- they have taken in my dad who was abused at another facility and I have seen the biggest change in him in the last few days (he is in memory care). The care staff and directors are amazing, and it is so refreshing to see directors who help on the floor when it is needed, rather than sitting in their offices (the food is also so good)! I have loved working here as well! Everyone is so respectful, and management sticks up for its employees. They are been nothing but kind and gracious. I am eternally grateful for all they have done for myself and my family. I was pressured into writing a good review for another facility (which is closing down) which I regret so much. I am so saddened that my review may have made an impact on someone thinking about moving their family there. I can say without a doubt, however, that at Bonaventure the residents are cared for so well, and are always the priority. I have heard some negative things about Bonaventure from ex-employees in the past (however they are not very trustworthy people in general), but I have nothing but positive things to say.
This review is for the Memory Care. We moved my Dad into the Memory Care at Bonaventure and we couldn't be happier with the staff! The new director, Glaiza is amazing. She is very hands on with the residents and her staff is the most kind caring staff we have seen anywhere. Every time we go to visit Dad he is happy and looks great. Just yesterday when we came they were outside for a walk enjoying the warm sunshine and when they got back they were given water and then boarded the bus for a scenic drive. All the staff are friendly and helpful and really care about the residents. The Memory Care unit is being updated with nice new carpet and paint. Dad's room is always clean and smells great when we come in. He is never left in his room but instead is out in the common area with the staff and other residents so he has lots of companionship and interaction with people. We are really happy with his situation at Bonaventure's Memory Care and would highly recommend it to anyway looking to make this transition for their loved one.
I am so grateful for the care my husband's parents received in Assisted Living at Bonaventure.
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