12 Royal Dr, Staunton, VA 24401, United States
Our family was forced to move our mother from an assisted living facility for reasons out of our control. It was a very frightening time for us and probably for Mom too. She was in late stages of Alzheimer’s disease and not in a position to fight for herself nor was she able to tell trusted employees of that facility if she was being abused. On the tip of a family friend who works for Hospice, we visited the Admin at Birch Gardens of Staunton. Our family was impressed with Miss Rachel and several of the aids we met that day as well as their policies. The facility did not have that underlying urine odor common in assisted living facilities. The common areas are sunny and bright and welcoming. The residents rooms are roomy and bright as well. Our Mom, in her dementia, did NOT want to be driven away from the old facility. But when we arrived at Birch Gardens, staff was ready with a wheel chair and someone to help Mom from the car. She immediately turned to smiling and calling everyone Angel. She felt at home immediately. Our family is forever in the debt of the wonderful staff here. They are super easy to work with and guided us through the move-in process and every other aspect of Mom’s stay there. Mom passed away in March 2025, so she only spent about 5 months at Birch Gardens, but our family felt well at ease with Mom in their care. She was in a safe haven. We thank you, Birch Gardens family.
Read More ReviewsOur family was forced to move our mother from an assisted living facility for reasons out of our control. It was a very frightening time for us and probably for Mom too. She was in late stages of Alzheimer’s disease and not in a position to fight for herself nor was she able to tell trusted employees of that facility if she was being abused. On the tip of a family friend who works for Hospice, we visited the Admin at Birch Gardens of Staunton. Our family was impressed with Miss Rachel and several of the aids we met that day as well as their policies. The facility did not have that underlying urine odor common in assisted living facilities. The common areas are sunny and bright and welcoming. The residents rooms are roomy and bright as well. Our Mom, in her dementia, did NOT want to be driven away from the old facility. But when we arrived at Birch Gardens, staff was ready with a wheel chair and someone to help Mom from the car. She immediately turned to smiling and calling everyone Angel. She felt at home immediately. Our family is forever in the debt of the wonderful staff here. They are super easy to work with and guided us through the move-in process and every other aspect of Mom’s stay there. Mom passed away in March 2025, so she only spent about 5 months at Birch Gardens, but our family felt well at ease with Mom in their care. She was in a safe haven. We thank you, Birch Gardens family.
My friend has advanced dementia, and was in a memory care facility in Charlottesville, where she suffered neglect and a lack of loving care. We moved her to Birch Gardens about six months ago, and it has made a world of difference. Her mental health issues were finally addressed and properly medicated, she is lovingly cared for by an attentive staff, she is able to enjoy a spacious room and bathroom with her picture posted by the door so she can find her way to the correct room. Her hair and toenails are cared for, she is helped with showers and dressing, and she receives home-cooked meals in a large, sunny dining room. There are many areas for sitting and conversation, an activity room for games, crafts and church services, and a beautiful back garden space. She has been able to plant and care for flowers in two large raised beds. Not only is Staunton, Virginia, a beautiful location with lots for visitors to enjoy, but this facility has a real heart for its residents. I recommend it highly!
I would like to continue to share my gratitude to the caring staff at Birch Gardens Assisted Living. The medical staff monitors my brother’s diabetes and helps him get on with his daily living. Your patience is appreciated and he speaks kindly after you all.
We had to put Mom in last October.I take my dad up just about everyday and I could not be more pleased with her living arrangements.The staff is fabulous and very attentive.They arrange for all of her needs to be met including wound care specialist.We are quite happy with birch gardens.
Due to dementia, we had to place our Dad in 24-hour care at Birch Gardens. We are so thankful for the wonderful, loving care and attention shown to Dad. From the first time he walked through the doors, the patience and kindness overflowed from top management to nursing staff to kitchen staff. We highly recommend Birch Gardens for a loved one needing care.
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