900 S Rand Rd, Lake Zurich, IL 60047, United States
Our family cannot speak highly enough of the exceptional care and compassion our loved one has received at Avantara Lake Zurich's memory care facility. From the very first day, the entire staff has gone above and beyond to create an environment that is not only safe and supportive but also filled with warmth, dignity, and genuine kindness. As a long-term resident, our family member has developed meaningful bonds with the caregivers, nurses, and support staff. It's clear that every team member truly cares—not just for the residents' physical well-being, but for their emotional and mental health as well. The staff knows our loved one’s routines, preferences, and even the small details that bring comfort or spark a smile. That level of attention is rare, and it speaks volumes about the heart and integrity of the people who work here. We are consistently impressed with how well the facility is maintained—clean, inviting, and thoughtfully designed to support those with memory challenges. The activities are engaging and varied, and it's clear they’re carefully curated to provide both stimulation and joy. Communication with families is also outstanding. We always feel informed and included, and the staff is quick to respond with updates, suggestions, or even just a reassuring word when needed. Placing a loved one in memory care is never an easy decision, but Avantara Lake Zurich has truly become a second family to us. The peace of mind we feel knowing our loved one is safe, respected, and genuinely cared for is priceless. We are endlessly grateful to the entire team for their professionalism, dedication, and heartfelt commitment. Avantara has our deepest thanks—and our highest recommendation.
Read More ReviewsOur family cannot speak highly enough of the exceptional care and compassion our loved one has received at Avantara Lake Zurich's memory care facility. From the very first day, the entire staff has gone above and beyond to create an environment that is not only safe and supportive but also filled with warmth, dignity, and genuine kindness. As a long-term resident, our family member has developed meaningful bonds with the caregivers, nurses, and support staff. It's clear that every team member truly cares—not just for the residents' physical well-being, but for their emotional and mental health as well. The staff knows our loved one’s routines, preferences, and even the small details that bring comfort or spark a smile. That level of attention is rare, and it speaks volumes about the heart and integrity of the people who work here. We are consistently impressed with how well the facility is maintained—clean, inviting, and thoughtfully designed to support those with memory challenges. The activities are engaging and varied, and it's clear they’re carefully curated to provide both stimulation and joy. Communication with families is also outstanding. We always feel informed and included, and the staff is quick to respond with updates, suggestions, or even just a reassuring word when needed. Placing a loved one in memory care is never an easy decision, but Avantara Lake Zurich has truly become a second family to us. The peace of mind we feel knowing our loved one is safe, respected, and genuinely cared for is priceless. We are endlessly grateful to the entire team for their professionalism, dedication, and heartfelt commitment. Avantara has our deepest thanks—and our highest recommendation.
My father-in-law was recently admitted to Avantara Lake Zurich. Thanks so much to Cristina for her quick response and guidance to getting my loved one in from Chicago. To all the nurses, therapy team, etc. for keeping me well informed daily on his progress. It is like night and day seeing my father-in-law get better and gain strength so quickly. It is also heartfelt to receive text messages that he is actually HAPPY there and making friends. We came in expecting a short term stay but might end up remaining long term for a little bit and my heart is at ease knowing he is in wonderful hands. Thank you, Avantara Lake Zurich team, for treating my father in law as if he was your own loved one, it truly shows!!!
My mom has been in and out of Avantara for the past few years and everytime she has left feeling better and recovered. They honestly remember details from her previous stays there and even her sister who sadly passed away there. All the staff at Avantara do their best to care and attend to all their patients and coming from someone who visited twice a day for weeks. My mom raves about how nice all the staff were to her there and gave her big hugs on her discharge day. Big big thanks to nurses Anna, Patti, Christine, Jessica and Nate in social services, and Tricia and Katya in therapy who are outstanding staff members!
The staff at Avantara Lake Zurich provides stellar memory care and communication for my disabled brother. As a family member and POA who lives in another state, I appreciate the staff coordinating treatment so he can live near his friends. The quarterly care team updates are also appreciated. My brother is only 61 and fairly mobile, yet the caregivers have adapted to his specific needs. There is some turnover in providers, but I can always get someone on the phone.
Christina S. Is a god send. She made my family members transfer a breeze. She was responsive, detail oriented and just a pleasure to do business with. Thank you so much ! I found the facility to be very professional, between the staff, building ,grounds and atmosphere I feel my sister will be in good caring hands.
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