1505 Bringle Ferry Rd, Salisbury, NC 28146, United States
With all due respect to the great people that work there, they are offset by others who do not communicate at shift change and are unable to follow orders and administer important meds on time. Some people are compassionate, knowledgeable, caring and friendly people while others let meds go for hours overdue don't respond for assistance and use ignorance as an excuse to get you to see someone else. They gave my wife a broken bed with a dip in the center while she was recovering from back surgery for three days, compounding her pain and prolonging her recovery. I had to constantly intervene. Orders for pain meds were "forgotten to be sent". Considering a loved one who needs care regularly? Our experience was rocky at best. We felt comforted by some and when they left, like we were a bother. We were there for PT but never got that far due to escalation of pain and sporadic meds. I know this is a tough time to get help but in my opinion, there is a need for a strong leader at this facility. I do not recommend for transitioning to PT if meds are needed.
Read More ReviewsWith all due respect to the great people that work there, they are offset by others who do not communicate at shift change and are unable to follow orders and administer important meds on time. Some people are compassionate, knowledgeable, caring and friendly people while others let meds go for hours overdue don't respond for assistance and use ignorance as an excuse to get you to see someone else. They gave my wife a broken bed with a dip in the center while she was recovering from back surgery for three days, compounding her pain and prolonging her recovery. I had to constantly intervene. Orders for pain meds were "forgotten to be sent". Considering a loved one who needs care regularly? Our experience was rocky at best. We felt comforted by some and when they left, like we were a bother. We were there for PT but never got that far due to escalation of pain and sporadic meds. I know this is a tough time to get help but in my opinion, there is a need for a strong leader at this facility. I do not recommend for transitioning to PT if meds are needed.
If I could do less than one star, I would. I’ve waited way too long to write this review but when “the staff did a wonderful job” during the pandemic, caught my eye, I had to share my experience. Albeit this was during the overhyped pandemic, My father did not have Covid. He did have an infection, he was isolated and we were told we could not see him. I had been keeping up with family rights during this time and knew, if his life was in danger we were allowed visitation. The day he died, we were told, “he’s fine” and the doctor will see him tomorrow. Literally five hours later we got the phone call saying he was dead. Upon arrival, I viewed his withered discolored body in the fetal position. As I said earlier, he was isolated in a room and there was nothing in there. No tv no music….just his dead body on a twin bed. It was pitiful beyond words. The dead certificate said septic was the cause of death. I still do not know how “Mr. Terry” the arrogant leader at the time could/can live with himself. Nobody deserved to die like that. At the least they could have had him transferred to the hospital or hospice. Cruel and heartless=Glenn Terry who apparently was making the decisions at the time. I’m pretty sure he still is and people do not change. So beware…..
Mollie Beck is one of the best persons ive dealt with since my uncle has been there 6 years now i go everyday to see them she will take time to sit and talk anytime weather it is to cry or weather things have been going down hill the younger generation is causing alot of not coming to work applying for work or worrying about how things are going in this crazy world anymore but Mollie Beck has been outstanding with me and has tried every avenue to help me with any thing i want or need for my uncle she is a outstanding leader and is loved by all, i recommend autumn care of salisbury to anyone because of Mollie Beck she is the greatest! i HOPE SHE WILL BE PROMOTED ONE DAY WHY? BECAUSE SHE DESERVES IT. LOVE YA MOLLIE!
My Mother has been in autumn care of Salisbury for a year and a half and I can't say enough about the facility and staff! Every staff member I have had interactions with has been kind and caring! Everyone treats my mother like their own and that means alot to me. No Complaints to date! Everyone does an excelent Job! I would like to say thank you to all the staff that makes Autumn care GREAT!
My husband has been a resident for several months. He originally came for rehab but ended up as long term. The staff has been incredibly kind and caring. My husband is always clean and well cared for. He has even said that everyone is good to him and respects his wishes. I couldn’t ask for a better care facility. It has been a difficult time but the experience at this facility has made it easier to accept.
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