5300 Zebulon Rd, Macon, GA 31210, United States
What a Beautiful constructed nursing home from the outside! But as you walk inside just listen...soon the shadows will show how machiavellan management has become. They've taken over so much that fundamentaly, it's nothing what it used to be. They're will be some form of recourse in the future I'm sure. But one day they will realize that it was the employees that made Caryle Beautiful...not new management.
Read More ReviewsWhat a Beautiful constructed nursing home from the outside! But as you walk inside just listen...soon the shadows will show how machiavellan management has become. They've taken over so much that fundamentaly, it's nothing what it used to be. They're will be some form of recourse in the future I'm sure. But one day they will realize that it was the employees that made Caryle Beautiful...not new management.
Caring for your elderly parents is hard and a huge responsibility. My mother was a healthcare resident (2 years in memory care and 5 years in skilled nursing) at Carlyle Place. I have been wrestling with writing this review for about a year now. However, I feel like it is time to share our experiences. My family and I chose Carlyle Place healthcare after visiting several Macon area facilities. We believed that Carlyle could provide the communication, continuity, and care that we needed and expected for our mother. Almost immediately after her placement, we quickly realized the impressions we were given during our tour didn’t match our experiences. On day one, we arrived at the appointed time, to experience what should have been a major red flags: no one there to greet us in the memory care unit; staff unaware of her arrival; and no one to be found. Communication with staff was consistently difficult. For an issue to be resolved, it had to work its way from staff to management, all the way to upper management. Understand, each step of the way required me to be persistent through angry, disrespectful, and dismissive replies from Carlyle employees; in short, because I dared to advocate for my mother’s care. My active involvement became necessary because throughout my daily visits, I became aware of the significant lack of continuity of the staff (for example, staff turnover especially with nurses and CNA’s, this applied to nurse management and upper management as well). This constant change in staff contributed to my need to communicate changes in my mother’s status, care plans, etc. All of these things, among others I won’t mention, contributed to the undesirable care my mother received. I guess I say all of this to say, the “country club image” that Carlyle Place has in the Macon community doesn’t fully reflect the heart of what occurs inside the actual healthcare facility. If I can honor my mother’s life and death in one way, it would be to encourage those of you entering the stage of life where you are caring for aging loved ones to pay attention, show up and advocate for them. This is a hard time, but despite the burden, your involvement is vital to the care they ultimately receive regardless the facility.
Such a beautiful and well run Senior Community. We love that such a place is located in Central Ga for locals and non locals alike. If you haven't toured Carlyle Place you should. It's much more than most people know it to be.
The other review was right when it stated that Carlyle Place is a 5 star facility. However, Carlyle Place is NOT for-profit and is comprised of more than just a skilled care unit. The facility is a CCRC; that is, it contains independent and assisted living, dementia care, and skilled nursing.
Hard to describe! First class retirement community; Nothing close in Georgia. Must see to believe. More affordable than you might think, after considering all costs.
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