2177 E Thousand Oaks Blvd, Thousand Oaks, CA 91362, United States
I just called to ask an independent person(receptionist ) about if there was more independent or assisted living residents living there. She told me more independent people lived there and then I asked how the food was. I have looked at many Atria reviews and the food is always the biggest complaint. She hesitated and then told me she would have to transfer me to the sales person. I told her I didn't want to talk to the sales person who would just tell me anything to get me to move my loved one in. I said thank you and hung up. Seconds later the sales rep called and lied to me and said she missed a hang up call from my number. I confronted her and told her that she was lying and she got my number from the receptionist and that I hadn't called her. I asked why she couldn't be truthful with me. I wouldn't mind if she called me back and was truthful but she lied and told me she didn't like my tone and hung up on me. I have. read their reviews and some said that the management was rude. I guess they were correct. I will not be moving my parent into Atria Grand Oaks
Read More ReviewsI just called to ask an independent person(receptionist ) about if there was more independent or assisted living residents living there. She told me more independent people lived there and then I asked how the food was. I have looked at many Atria reviews and the food is always the biggest complaint. She hesitated and then told me she would have to transfer me to the sales person. I told her I didn't want to talk to the sales person who would just tell me anything to get me to move my loved one in. I said thank you and hung up. Seconds later the sales rep called and lied to me and said she missed a hang up call from my number. I confronted her and told her that she was lying and she got my number from the receptionist and that I hadn't called her. I asked why she couldn't be truthful with me. I wouldn't mind if she called me back and was truthful but she lied and told me she didn't like my tone and hung up on me. I have. read their reviews and some said that the management was rude. I guess they were correct. I will not be moving my parent into Atria Grand Oaks
In the beginning, I was lonely until I started going to the restaurant. I now have friends. I still do not much but When I need something, everyone is available I like it here. This is my home. My only home.
So grateful! Atria Grand Oaks has been amazing!! Everyone was so helpful in moving my mom in quickly and seamlessly. Thank you!❤️
Atria Grand Oaks has been my HOME for just over two years. I have good friends, many activities from which to choose, and a feeling of contentment. The beautiful grounds- green grass, rose gardens, Giant Oak Trees, walking paths, cacti, roses and pansies refresh me daily and I am grateful to live here!
I moved in November of last year and there are a lot of activities in and out of the community. You pick and choose what you are interested in. There is something for everyone. Wait staff, housekeeping and all staff have been great. It feels like a family. Along with being part of this community there is such a closeness among residents and staff. Staff members have gone above and beyond in every way to make your day better! I am very happy here. It is a tight net community. Everyone treats you like a family member.
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