1275 Crane St, Menlo Park, CA 94025, United States
The team at Atherton Park will take care of your and your family members’ post acute health care needs. You can rely on Atherton Park to customize a plan to meet your unique rehabilitation needs! I highly recommend their services.
Read More ReviewsThe team at Atherton Park will take care of your and your family members’ post acute health care needs. You can rely on Atherton Park to customize a plan to meet your unique rehabilitation needs! I highly recommend their services.
Atherton Park Post-Acute is a first-rate skilled nursing facility. The building itself is modern, bright and clean, and the staff is warm, professional and friendly. They care A LOT about providing good care and good service – and they went the extra mile for my family. This was the perfect place for my family member to recover from a long hospital stay and get the physical and occupational therapy he needed. In fact, when I visited my family member during his two-week stay, he consistently told me how great the people were and how much he liked the food. And when he had follow-up appointments with doctors at the hospital, the Atherton Park Post-Acute team scheduled the transport and made sure he made it to the appointments on time. I want to particularly thank the case manager, the social services staffer and the business development manager for being accessible via phone and text every time I had a question and whenever I needed assistance in the care of my family member. Examples: when my family member first arrived, his glasses went missing. Apparently, the hospital staff originally stuffed it in his garment bag during the transfer, and upon his arrival, the Atherton Park team took the garment bag to get the clothes laundered. I contacted the business development manager, and even though it was after regular business hours, she spent an hour or two working with staff trying to locate the glasses, and they found it! More importantly, after two weeks, when it was time to be discharged, my family member was not in a position to live independently immediately. My family was in a bind. We spoke to his case manager and the social services staffer on a Sunday afternoon. Even though I’m sure they were super busy, they patiently spent 45 minutes with me and my family. They gave superb advice, gave suggestions and helped us problem solve. It was a super stressful situation, and they were full of compassion and empathy. Upshot: the social services staffer helped us find a small, assisted living facility to move the family member into. Upshot: I highly recommend Atherton Park Post-Acute. I’ve had other family members go to skilled nursing facilities over the past 10 years here in the Bay Area and in other states – and Atherton Park Post-Acute is the best one I’ve seen by far.
Best Care Team ever!! They took extremely good care of my father during his 20 days stay, accelerating his recovery. All the nurses, CNAs, doctors, therapists and admin staff (including the receptionists) were super helpful, attentive and personal in dealing with my dad. They are always cheerful and positive during our most difficult times. A bonus is that the meals are really good, even for my dad who is super picky with his food. I highly recommend this facility because the staff not only just do what one expects of a nursing home, they even run the extra mile of ensuring questions are answered and any issues taken care off after the normal office hours. That is a gem which is particularly rare these days! Good job Amanda, Tracy, and all the admin for running an awesome facility!!
Atherton is beautifully renovated, clean, and well run facility. The staff are friendly, hard working, with great customer service attitudes. As someone who has worked in several skilled nursing facilities, this is by far the best. It’s a blessing to be a part of such a great team under the servant leadership of our administrator Steven Jones and our dedicated DON Silvia Osorio! We’re excited every day to make Atherton a great experience for our patients & we work diligently toward becoming the best version of ourselves every day. Atherton has never been better!
My mother has been a patient here for several days now. I am so thankful for the quality of care she has received at Atherton P.A. and for the hard work of staff to keep the facility clean. I heard warnings about the quality of SNFs available for Kaiser patients. Since I was worried for my mother, I toured several facilities before I found Atherton Post Acute. I left several messages to all of the facilities contracted with Kaiser, as well as filled out their contact forms. Atherton was one of the two who called me timely. Some of them still have not responded. From the start, the cleanliness and patient centered environment is what attracted me to this SNF. My mother had a rough start at the facility and the nurses were very caring and patient. After the initial anxiety my mom had, two of the night nurses told me that it often takes a couple of days for a patients to get settled in. They completely understood and told me how much my mom loves to converse with them. The PT and other activities are so varied, my mom appreciates she has a choice of things to do. She particularly loves the ability to receive Holy Communion. She has come to understand that she has work hard to get through the PT and healing and that there are things she can do there to help the time pass easier. Communicating with their coordinators and managers is very easy. I found that my mom’s renal diet food was making her miserable. The coordinator quickly worked it out with the cook, and she has been really happy with the variety. Everyday, I’ve seen my mom’s spirit improve. The doctor and nurse coordinator has been on top of my mom’s improvement and it’s so easy to talk to them about her medical condition. They have given her outstanding personal care. The staff is friendly and are very respectful about privacy. Many of the patients need personal help, and you never see people in there rooms being cleaned up or changed. It really helps that the staff are cheerful and caring. The facility has really nice community areas. Patients have the option to sit together in a dining room, or dine in their rooms. The rehab room is huge and my mom has been having fun with some of the easier exercises. Everyday, laundry is taken out and washed when requested, and everything from socks to toothpaste are readily and happily given when requested. It is always nice seeing the nurses and other staff make their rounds because they are so friendly and always glad to help. I would highly recommend this SNF to anyone.
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