710 N Sun Dr, Lake Mary, FL 32746, United States
There are some exceptional people working here. Robert in PT was amazing for my Mom. Will in SLT was so patient and kind. Barbara was my mother’s CNA most of the time. She was fantastic! When it was time for my mother to move to a different facility, I wanted to clone Barbara and take her with us. Such a sweet soul, you could tell that she had a heart for this type of work. I must say, job well done to all of you! We miss you all so much! Thanks again for everything! Virginia Craig and family.
Read More ReviewsThere are some exceptional people working here. Robert in PT was amazing for my Mom. Will in SLT was so patient and kind. Barbara was my mother’s CNA most of the time. She was fantastic! When it was time for my mother to move to a different facility, I wanted to clone Barbara and take her with us. Such a sweet soul, you could tell that she had a heart for this type of work. I must say, job well done to all of you! We miss you all so much! Thanks again for everything! Virginia Craig and family.
Great facility, everyone is taking good care of me.Therapy is excellent, Cindy, Tai, July is great. All therapy team is great. DPE Helga is checking on me every day, makes sure I am comfortable. Front desk lady DeBrealle is always smiling and helpful. Social services Jojo and Nuvia is great. Miriam from admissions did fantastic job with my transfer. I highly recommend this facility.
When mom was admitted, her roommate had a hacking cough. Aspire did not check her for the flu, and my mom got sick from her. Mom‘s condition deteriorated, I took her to the ER, and they discovered the flu there. The food at Aspire is extremely poor quality. Meat without sauce or gravy, boiled vegetables without condiments, canned fruit and white bread. Even for a known diabetic. No fresh fruit or yogurt. salad only upon request. The helpers can sometimes take 15 to 20 minutes to respond to the call button. That’s an eternity when the patient has to use the restroom.
My adopted mother was sent here after she broke her leg. The nurses don't care and are never anywhere to be found when needed. The techs are so busy chatting with each other that they don't pay attention to the patients (except one, and I wish I had gotten her name). My mother ended up with an ulcer on her backside and pneumonia because they wouldn't get her out of bed. Physical Therapy and Occupational Therapy don't talk to each other and don't do their job - they don't even seem to try. Wound Care only comes once a week, on Fridays, even if the patient has a new wound that needs treatment. The food is disgusting - old, dry meat and overcooked vegetables. They refuse to give her coffee at any time other than breakfast, and keep bringing her lemonade, even when she says she hates it. The only person I found that seemed to care one little bit was one tech, the one who discovered the sore on her. The Nurse Practitioner was OK, but he came to the room in a filthy shirt, which he should have changed. Never saw a doctor, although they always said one made rounds. And I do believe there is only ONE Registered Nurse (at least I think she was an RN) for the entire facility to pass medications and take care of patients! No one wears name tags, so you don't know who is a housekeeper, tech, nurse, NP, or what. NEVER send ANYONE there! Unless you can stay with them 24/7 to make sure they get decent care, send them somewhere else!
My mom is currently in the facility for rehab. It is clean and well kept and SOME of the medical technicians are awesome and caring. However, the nurses are always busy and can’t be bothered to help or answer questions. When I am there in person, I find them to be snippy and short with me. My mom needed a bandage changed yesterday, and the nurse had the gall to tell me that it was changed earlier and didn’t need changing again -which was total BS as the one on her was dirty and coming loose. The food is AWFUL and they serve very small portions. I’ve had to bring in food so my mom would eat! I would not recommend this place at all!
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