1301 Maitland Blvd, Maitland, FL 32751, United States
My mom has been at this facility over 18 months and it was good but since the new ownership it has been amazing! Karen the director of the facility truly cares about the residents and it shows by her support and dedication. The staff are very supportive and takes very good care of my mom and they absolutely love her. Whenever we ask for anything it’s done immediately. I appreciate everyone at this facility and I personally want to Thank them openly to let them know how much me and my family appreciate the care of our 95 year old mom. Keep up the good work!!
Read More ReviewsMy mom has been at this facility over 18 months and it was good but since the new ownership it has been amazing! Karen the director of the facility truly cares about the residents and it shows by her support and dedication. The staff are very supportive and takes very good care of my mom and they absolutely love her. Whenever we ask for anything it’s done immediately. I appreciate everyone at this facility and I personally want to Thank them openly to let them know how much me and my family appreciate the care of our 95 year old mom. Keep up the good work!!
I moved my mother from another facility to Ansley Court over a month ago and couldn't be happier. What a fantastic room compared to what she had before. The price point is amazing compared to several locations nearby, and I hope they continue to be more competitive than other locations. Yesterday, my mother was admitted to the hospital for trying to exit her bed and slipping. She was in pain and, to be safe was taken to the ER for X-rays. I can't believe and am so impressed that the Executive Director for Ansley Court went with my mother and stayed with her for 10 hours caring for her since I live out of state! She provided me with hourly updates and handled admission, history, medications, and care for my mother at the hospital when I couldn't be there. 10 HOURS! I couldn't be more thankful to Karen for her compassion for the people in her care and devotion to her work. What a fantastic representative for the Ansley Court brand! Karen and her staff are wonderful people. I've met them all and spoken to them for hours. This is where you want your loved one to be.
Updated Post: In the past this place has had a big problem with night shift supervision, assistance and communication. The day staff has mostly been good. Also, the phone messaging system is a joke and there is no way to get a hold of anyone at night. My Dad has been here a few years now. Previous issues seemed to have improved..... I think. I haven't tried to call them at night in a while. I do know that during the day it is still hard to get a hold of people. Be aware that if you visit in the evening you have to enter via the side entrance. There are some nice, good people here, but in the past it has been poorly managed and grossly understaffed, especially in the off hours. I hope things are improving. The prices have been good and they work with you. I hope that part doesn't change.
My dad stayed here and we’re hoping to return here soon! The care you receive is top notch. The Director is hands on and so caring for each of the residents. The nurses and CN’s actually care. The rehab team is wonderful and on point! My dad also enjoyed the food so that’s a plus too. :) I’d definitely recommend a loved one staying here!
The staff is professional, diligent, and caring. My dad moved last week and has adapted well. He enjoys talking with the residents, lounging at the porch, getting assisted by the staff, and eating at the dining room area. They are constantly cleaning and sanitizing the facility. Gabby the sales manager always takes time to connect with dad and even have his favorite coffee at her office to make him feel at ease. The day he arrived she received him at the front entrance. Carol the director and Gabby the manager are wonderful people! They also have daily activities and weekly outings because they want to enhance the residents lifestyle.
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