2411 Fortune Rd, Kissimmee, FL 34744, United States
My mother has been living at Amberlake for a month now and we visit her everyday; the place is like a cheap motel. It is kept clean and some of the staff are professional and the Director Edith Muniz is cordial. There is no place for visitors to sit ; you have to sit among the residents which can very annoying. We bring food and snacks for my mother and the residents hang all over you. The food menu for breakfast, lunch and dinner is scant. There are no activities for the residents except for a tv with same game show everyday. We have witnessed one birthday party and prom party and from time to time four of the residents playing dominoes and a prayer service on Saturday afternoon. Today, October 12, 2024 my husband and I went to visit and as we had nowhere to sit, my husband took a seat at the domino table and was approached by Michele, the Assistant in a belligerent manner "get off the table." He took exception to her approached and told her so. She said she we were told not to sit at other times but we were never told that. Michelle and the other staff member Justina told us to bring our own chair. If you have to place your love one in a facility let this one be your last resort.
Read More ReviewsMy mother has been living at Amberlake for a month now and we visit her everyday; the place is like a cheap motel. It is kept clean and some of the staff are professional and the Director Edith Muniz is cordial. There is no place for visitors to sit ; you have to sit among the residents which can very annoying. We bring food and snacks for my mother and the residents hang all over you. The food menu for breakfast, lunch and dinner is scant. There are no activities for the residents except for a tv with same game show everyday. We have witnessed one birthday party and prom party and from time to time four of the residents playing dominoes and a prayer service on Saturday afternoon. Today, October 12, 2024 my husband and I went to visit and as we had nowhere to sit, my husband took a seat at the domino table and was approached by Michele, the Assistant in a belligerent manner "get off the table." He took exception to her approached and told her so. She said she we were told not to sit at other times but we were never told that. Michelle and the other staff member Justina told us to bring our own chair. If you have to place your love one in a facility let this one be your last resort.
I would just like to say that I visited my mother a day ago and the staff are wonderful and very helpful. I would definitely recommend this facility to anyone who is considering placing their loved ones in a facility. Also, the facility and the rooms are very clean!
Do your research before coming here! Absolutely awful experience.
Pictures everywhere roa Angie is going to be the worst supervisor in the freaking worldches everywhere
Few staff good but not satisfied with food and snacks
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