3651 US-17, Fleming Island, FL 32003, United States
I would not recommend sending a loved one here if they need more assistance. They charge hidden fees without warning. They never tried to integrate my mother into the Community. They were very unwelcoming to her. Also, they don't call the family right away if a problem is noticed. They left my mother sit in a chair for an entire day in a wet diaper after calling 911 to get her out of bed. I was not notified for over 24 hours that she was unwell. This is completely unacceptable. I am thankful to have her out of this facility and in a different assisted living facility in the area. There is night and day difference in the quality of care my mother is receiving. The reply is inaccurate. My mother is a one-person assist in a facility at this time. She does not require additional help. It is not surprising that you would not accept responsibility for the poor care given and blame her. The things I wrote were all true. You lacked communication with me to make any improvements in the quality of my mother's life there. I would not recommend Allegro based on our experience. Having my mother at a different assisted living facility I now realize how incredibly poor her care was at Allegro.
Read More ReviewsI would not recommend sending a loved one here if they need more assistance. They charge hidden fees without warning. They never tried to integrate my mother into the Community. They were very unwelcoming to her. Also, they don't call the family right away if a problem is noticed. They left my mother sit in a chair for an entire day in a wet diaper after calling 911 to get her out of bed. I was not notified for over 24 hours that she was unwell. This is completely unacceptable. I am thankful to have her out of this facility and in a different assisted living facility in the area. There is night and day difference in the quality of care my mother is receiving. The reply is inaccurate. My mother is a one-person assist in a facility at this time. She does not require additional help. It is not surprising that you would not accept responsibility for the poor care given and blame her. The things I wrote were all true. You lacked communication with me to make any improvements in the quality of my mother's life there. I would not recommend Allegro based on our experience. Having my mother at a different assisted living facility I now realize how incredibly poor her care was at Allegro.
I'm a new resident, some minor staff issues to begin otherwise it would be 10 stars. However, there is one staff member that goes above beyond for everyone. Her name is Margo. she ensures we all are safe and she is so nice helping us with anything we may need and addresses our challenges as no sweat. I/ We all simplay love and appreciate her.
Went to Vist my Aunt Gladys. Beautiful set up. Nice little efficiency Apts. Clean smelling and pretty decorator. Lovely dining area . Lots of activities. One of which my aunt runs.
For the most part the staff is what's the best. The exception would be the cook and his ordering of food. Our Christmas menu consisted of pri.e rib( as thin as playing card and mostly fat), a stuffed mushroom ( looked like a small cookie), asparagus ( very dry) and a baked potato with sour cream (the best part of the meal)! The roll and cheesecake were also good. Seems like he buys the lesser quality to Keep his budget as low as possible. There are many complaints about the food.
This amazing facility is home to my mother-in-law and has been for seven years. We moved her here from South Florida and she is adapted admirably and with great delight in This warm and friendly environment. The staff at this facility has seen to it that this became a home away from home for our Nancy. Brenda and her amazing staff always have activities that cater to the needs as well as live events to keep our seniors thriving in this facility with seasonal theme activities as well as monthly parties to celebrate birthdays for all those within that birth month. My wife and I love visiting this place and Watching the interaction and involvement of this incredible group of people with the residents. There are not enough words that I can use to describe the depth of care, concern, and compassion that these folks have for the residence to ensure that the years in front of them are filled with memories, fun, love and laughter. What an amazing facility and staff!!! Thanks to Brenda, Amanda and all of the folks that make our lives outside this facility never a concern due to the amazing atmosphere that our mom lives in… Thank you, Allegro !!!!!!!!!!!
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