780 NW Juniper St, Issaquah, WA 98027, United States
As a mobile notary I travel to many assisted living facilities. Aegis in Issaquah is surrounded by lush pacific mountain trees on a quiet street. As I walked in I was greeted by super kind staff they had an easy computer check in process which I thought was wonderful that gave me a sticker name tag for my visit inside the facility. Once I checked in a staff member walked with me down to my clients apartment! Which was so nice as we got to learn about the fun activities and several different functions of the services offered there! I love the attention to detail and creating safety here for everyone which you can see in one of the photos due to relentless rain! As this is crucial for everyone 🙌 I’m so happy to have had this visit as I felt really good about my client being here well taken care of and happy in their surroundings! Come on in and check them out today totally recommend for all your loved ones!
Read More ReviewsAs a mobile notary I travel to many assisted living facilities. Aegis in Issaquah is surrounded by lush pacific mountain trees on a quiet street. As I walked in I was greeted by super kind staff they had an easy computer check in process which I thought was wonderful that gave me a sticker name tag for my visit inside the facility. Once I checked in a staff member walked with me down to my clients apartment! Which was so nice as we got to learn about the fun activities and several different functions of the services offered there! I love the attention to detail and creating safety here for everyone which you can see in one of the photos due to relentless rain! As this is crucial for everyone 🙌 I’m so happy to have had this visit as I felt really good about my client being here well taken care of and happy in their surroundings! Come on in and check them out today totally recommend for all your loved ones!
This place is a nightmare. It was seriously understaffed. My father was severely neglected. He didn't have a functioning call button. He was hospitalized and they didn't inform me. They tried to overcharge us over 14 thousand dollars. Things went horribly, dangerously wrong over and over again, and management gaslit me the whole time. I got my dad out, but I still worry about the people who are still there.
Making the decision to put our family member at Aegis Issaquah was very hard. They had been overseen and under the care of myself and my husband since 1998, even living in our home for almost 3 years. When we realized we could no longer give the care needed we looked into the assisted living homes in our area of which there were 3. I liked the aesthetics of the Aegis property and the people I met there. I was impressed with the food! Our loved one has been at Aegis almost a year now and while there have been minor problems here and there, the staff has always been very kind and supportive. I feel they genuinely want the best for our family member and have been highly responsive to our concerns. We have seen that our loved one is fed well, under good supervision and most importantly, safe. I believe we made a good choice putting our trust in Aegis Issaquah.
My experience with Aegis of Issaquah has been a lovely one with their care for my Mom. I will sum it up with three C's: Community: The Aegis community provides a strong sense of family-get to know the staff and you will find them warm, personable as well as professional. The cottage environment makes a cozy gathering spot for the residents in a family like setting. Activities abound and create a happy atmosphere. Communication: Frequent emails, attentive front desk staff, an activity app of your loved one and support groups for families are great tools to help in your journey with your loved one. Caring: The Care staff went above and beyond to care for my Mom. They were attentive to her needs yet gave her a sense of independence- they really got to know her as a person, not a patient. The Nursing staff was vital and always available for support of Mom and myself - the most compassionate of individuals.
I brought my mom to Aegis Living of Issaquah for respite care — 30 days of transitional care. She was welcomed with open arms. The staff was able to get her settled in within 3 days. The care was great, full nursing staff on site, nice activities, live music and friendly caregivers — and the food was amazing!
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