1146 Woodcrest Ave, Riverhead, NY 11901, United States
Dialed o for operator multiple times. No answer on several occasions on 2/6 @2:20 pm. My family member is a patient. She has told multiple staff personnel over the course of her days there of her concerns regarding her care , wrap leg, remove wrap etc as well malfunctioning tv. There has been no response. They ARE not attentive when she tries to contact anyone. The wait time can take all day before anyone acknowledges her. The facility is for semi incapacitated individuals trying to heal. The response time to the patients needs should be expedited not prolonged. Staff should treat patients as though it was THEIR family member and see how fast they accommodate them. Sign me, discussed with Acadia Services
Read More ReviewsDialed o for operator multiple times. No answer on several occasions on 2/6 @2:20 pm. My family member is a patient. She has told multiple staff personnel over the course of her days there of her concerns regarding her care , wrap leg, remove wrap etc as well malfunctioning tv. There has been no response. They ARE not attentive when she tries to contact anyone. The wait time can take all day before anyone acknowledges her. The facility is for semi incapacitated individuals trying to heal. The response time to the patients needs should be expedited not prolonged. Staff should treat patients as though it was THEIR family member and see how fast they accommodate them. Sign me, discussed with Acadia Services
My husband suffered a stroke in March 2023. After his hospital discharge he needed rehabilitation and Acadia Center was our choice. The attention to the needs of my husband were outstanding! The Physical and Occupational therapy department is terrific. The therapists are professional and extremely knowledgeable. They work together as a kind and compassionate team which produces much better results. He began his journey unable to walk and after 90 days not only could he tend to his own daily needs but amazingly walked the halls of the facility with the aid of a walker. That is a true testament to the rehabilitation given to him. The nursing and aide staff were attentive, concerned, caring and kind as well. We would highly recommend Acadia Center for Nursing and Rehabilitation. If you have to be away from home for recovery Acadia is a wonderful option.
My dad was in the rehab 3 years ago and the long term care wing. During that time he was very well taken care of. Everyone was attentive and caring. Sad to say at the beginning of Covid he passed away there. Now my mom is in rehab. And waiting for her to be moved to Long term care. Her care has been excellent so far. The staff is very attentive. And they are always ready to answer any questions.i would go there myself if I had to...
I give this nursing home 2 stars because of the staff that were really helpful in taking care of my mom after she had a stroke and was paralyzed on her left side and needed 24 hour care that is the only reason why this place received a star at all also some of the front desk staff who were absolutely great Juanita and others thank you ladies for being so kind. The social work staff and some of the physical therapy staff were absolutely the worse as well as the physician assistant, from Judy to some of the others I can't remember their names all they saw my mom as was a long term patient for insurance purposes they didn't want us to move her out of that horrible place. There was a time when my mom was going out for surgery on her brain at 5 or 6AM and when we arrived to follow the transport vehicle to the hospital no one was there the place was dark when you entered the only person that was there was the transportation lady who was taking her to South Shore hospital for her surgery. When we finally got in (thanks to the transport lady) the wing where my moms room was it was silent and only 2 staff were on duty in that wing and was clueless as to why we were there they had no idea my mom was going out for surgery. My mom was laying in her bed wide awake not cleaned up or dressed to go. The lady that was transporting my mom told the staff that she was on a schedule and would have to transport other patients later on that day to other places. I could go on I feel sorry for the patients that do not have family or loved ones to speak for them or visit them because you could be left for dead! My mom fell out of her wheelchair "2x" that we know of we are pretty sure it happened more than that. The second time she fell they tried to tell us that she fell out of the bed my mom could not move her body on her own meaning she couldn't slide in the bed lift her upper or lower body she literally had no strength to move herself to even fall out of the bed. She fell out of her wheelchair because they would leave her in it for most of the day and they knew that she had developed bed sores since she had been there they just didn't care and it's sad. I use to tell them that my mom was a person not a piece of paper. She's my mom not theirs so I understood that she would not get the best of care or concern. I pray for those who are there or have to be placed there for a period of time. This place is hazardous to a patients health
I was in hospital for six weeks and don’t remember anything. They told my wife they didn’t think I would be normal again and shipped me to Acadia nursing home where I woke up and came to my senses and called my wife to let her no my brain is back. Acadia took me off medication that I shouldn’t have been on and I finally knew what was going on. The court day I tried to walk with the help of two aides and I couldn’t walk and I was scared for the first time in my life. Then the place hooked me up with Tracy and Michelle and they became my full time physical therapist and started teaching me how to walk again. Twenty days later I walked out of Acadia on my own. I was so over joyed 2 weeks later I went back and applied to become a volunteer as I fell in love with all the people that treated me with love . Special thanks to Jamie Young a social worker who guided my wife Gina step by step to my full recovery. If you ask my wife she will tell you that after two weeks I felt like I was on vacation. To top that off they always has entertainment arranged for all residents we had fun. To me it was like one big family. I can say out of all nursing home I visited in my life I never seen one that clean and free off bad odor. I will be going back next week and bring a vase and flower arrangements which I made my self because I feel like it’s my family. Sincerely Yours James Riley 😎🦾🦾🦾
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