679-681 Whitehorse Rd, Mont Albert VIC 3127, Australia
Having a flare up of my hip, I sought some help looking for a walking stick to help during the flare. Very helpful advice regarding choices, fitting & colour range. Thank you
Read More ReviewsHaving a flare up of my hip, I sought some help looking for a walking stick to help during the flare. Very helpful advice regarding choices, fitting & colour range. Thank you
Disgusting customer service. The ladies in here are well below standard in customer service, customer experience and helping customers. Would not even rate this place 1-star - avoid going at ALL cost. No decency or empathy at all. Never experienced such atrocious service in my life. First and last encounter that's for sure.
Fantastic customer service! Bushan was great he went thru product details with me, fluently. I got to understand the what is and what nots of the items I was looking for from which it made decision making a lot easier. Thank you Bushan.
Bought two identical suction grab rails from this store. Service and advice was good, however when opening the products at home I noticed that one of them was not in brand new condition. This not-new item I also discovered to be faulty and I suspect it had previously been returned but put back on the shelf. In any event the business seems to be systematically trying to avoid replacing or refunding me for the faulty item: firstly they tried to say their returns policy only allowed returns within 7 days of purchase; now they are saying that they are "only an on-seller" of the product and can only send the item back to the manufacturer without refunding or replacing it directly.
I have recently purchased 2 walkers, a wheelchair and a couple of other items. Bushan ( not sure of the correct spelling) was extremely helpful on the two occasions I was in the store. There is a good range and delivery was arranged for 2 days later. Because of a couple of cafes in the area, after about 2.30 pm is a good time to visit this shop.
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