3801 Grand Ave, Des Moines, IA 50312, United States
Male employees favored from female management. Are not questioned for behavior that a female staff would be. Armchair management basing decisions on employee opinions. Some staff arent able to perform all duties yet remain employed. Lots of miscommunication and rumors among staff. Staff constantly upset about not getting enough hours. Kitchen at night is unsupervised with high school kids.residents always upset and forever complaining about food. The soups made are literally concoctions. Amongst other things. Menu is redundant lots of canned foods offered. Do yourself a favor and ask a resident what to expect before signing a lease.
Read More ReviewsMale employees favored from female management. Are not questioned for behavior that a female staff would be. Armchair management basing decisions on employee opinions. Some staff arent able to perform all duties yet remain employed. Lots of miscommunication and rumors among staff. Staff constantly upset about not getting enough hours. Kitchen at night is unsupervised with high school kids.residents always upset and forever complaining about food. The soups made are literally concoctions. Amongst other things. Menu is redundant lots of canned foods offered. Do yourself a favor and ask a resident what to expect before signing a lease.
Don’t leave your loved ones here unless you want them to spend the rest of there days in hell. The nursing staff could care less about the residents and see them much more as pests then living people with feelings nursing constantly complains about having to do the bare minimum for there residents and cant even care enough to learn there names. The kitchen staff is a joke with most every meal coming from a can or box and none of the staff even able to cook a decent meal. Residents complain daily about the food and how horrible it is. It’s a joke that they charge an arm and a leg for a resident to stay there and have no care in the world how those residents are treated. They are flat out stealing from these people and I highly advise you ask around before ever leaving your loved one here.
The staff was great to my Uncle. Very caring went above and beyond. So hopeful, friendly and really personable got to know him, his likes and cater to his need.
I loved 3801 Grand. They treated my Great Grandfather and Great Grandmother the most caring way possible. I’ve been very pleased with the staff 😌
Great care for my mom!
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