110 Lillian Crescent, Barrie, ON L4N 5H7, Canada
Mom has been living at Woods Park for a couple of months on the Assisted Living floor. She is very well cared for and is adjusting to this change in her independence well. The staff are all very compassionate, experienced and very friendly. The residents are also quite lovely. I feel very fortunate that we were lucky enough to move mom in, on short notice. I would live there!
Read More ReviewsMom has been living at Woods Park for a couple of months on the Assisted Living floor. She is very well cared for and is adjusting to this change in her independence well. The staff are all very compassionate, experienced and very friendly. The residents are also quite lovely. I feel very fortunate that we were lucky enough to move mom in, on short notice. I would live there!
I had to make a decision for my Mom, who had Alzheimer's at the beginning of the pandemic 4 years ago. I had to choose a long term care home based on very little information, no tours, no meeting of any kind, just pamphlets that I had collected. It was an urgent/emergency situation and I was given a "take it or leave it" option from the CCAC. Choosing Woods Park was the absolute worst decision of my entire life and one I have deep regret for but under the circumstances I had no choice. When I would go visit Mom, there would be residence in the hallways, walking, sitting etc and as I walked by I would greet them with a simple smile, good morning, hello, beautiful weather chit chat. They live everyday for acknowledgement, care and compassion. The staff on the other hand (if you saw any in the halls) would walk by, head down, on their phones, no acknowledgement to these people. It's very sad. It was all confirmed to me through different support groups that other people got that same vibe from this place. I'm not going to go into great detail of the many events but here is my synopsis in a few point form notes. 1) No care or compassion from most staff 2) Most staff are not friendly, very few actually care (it's a job and that is all, a pay cheque) 3) Some staff are incompetent 4) Constantly following up to ensure things got done 5)Staff are never around, you can walk the entire hallway and see no employees. Ring a call bell - good luck!! 6) Things do missing (clothes, shoes, dentures, jewelry etc) and NO-ONE cares. I had to ask if posters could be placed up (which never happened) for my Mom's wedding rings that went missing. I also asked if they could speak to other family members of the residence if they could check rooms for the rings (as with most Dementia/Alzheimer's they like to hide things) that wasn't done either because I asked some family members if they had been approached and no-one spoke to them about it. I reached out to maintenance no-one else did. Because no-one CARES!! Some of my complaints (I walked the hall with a black X on my back in which I didn't care) I was named to the staff, because the staff had the audacity to call me out on certain things. (which was a breach of privacy). I advocated not only for my Mom but everyone in there. I had frequently asked staff, especially the ones that rolled their eyes at me when I would ask for things, "you think it's ok for staff to treat your loved one like this?" Funny they never answered. Anyways I could go on for pages but I will not. I will leave you with this final paragraph for you to figure out whether this would be a place for your loved one. The evening that my Mom passed away, was the first time I actually witnessed care, compassion and dignity. It came from one lady (I would gladly name her but I emailed to ask for her name and to date no-one has answered me) who genuinely cared for Mom and for you I am thankful and grateful. It was the treatment that my Mom deserved for the last 4 years of her blessed life. I walked out of Woods Park to never hear from them again! I never heard a single condolence from staff, Executive Director, Director of Care, after 4 years this is how things end...............So if anything just read my last paragraph and come to your own conclusion on this place! DO NOT PLACE YOUR FAMILY MEMEBER HERE!
Our family cannot express deeply enough our gratitude for the the wonderful and professional care our Mother received at Woods Park Care Center, not only in her years as a resident in retirement but in her final days in their long term care. Every need of Mom's was met with their professional and caring team. They were attentive, present, caring, answered all questions and allowed us to make decisions and participate in Mom's care to the end. Not one single time did we feel she was not receiving the best care ever. Mom's wish was to spend her final days at Woods Park, a place she consider home and her extended family. We were welcome to stay with our Mother as long as we needed to and therefore were able to be there when she passed. Karen, you and your team are a blessing to our elderly.
A serene and peaceful place to be...friendly and very helpful staffs
I cannot Think of a better place than Woods Park for my mom who is living with dementia to live her last years. They have gone above and beyond for my mom, the staff that takes care of her I could not ask for better and caring people, they know all my mom‘s likes and dislikes down to cutting the crust off her bread. I would not want her to be any place else, and I am so thankful to have them all from the office staff to the kitchen staff maintenance staff PSW’s and nurses I know she is in very good hands and is safe and that helps me sleep at night thank you Woods Park love you all
